Katrina Rasinouvong
************@*****.***
*** ***** ******* **. #**** Milpitas, CA 95035 408-***-****
O B J E C T I V E
To obtain a position where my skills, experience, and personality can be utilized in helping a company achieve maximum productivity.
P R O F E S S I O N A L E X P E R I E NC E
Cepheid (Full Time) 02/2014 -Current
Quality Specialist III
Review change orders for content and completeness
Interfacing with company personnel regarding documentation requirements
Advance status of requests through Agile workflows, ensuring completion of required tasks
Monitor requests by Change Control Board and modify content of the file, as needed
Prior to release, edit attachments to update revision, effective date, labeling, and removal of redlines
Final control of releasing change orders
Training of Agile users, when required
Control and organization of paper records, both active on site and off site
Demonstrate ability to manage change process
Prioritize and adjust as the business environment requires
Show willingness to support business needs with ambition to develop the process
Be a focal point for communication, coordinate changes, request and issues
Keeping process up to date with current practices and in accordance with company growth and change
Respond promptly to question and issues raised by Agile users in relating to change process in Agile as well as paper document control.
Review of product documentation, records, and product release including service records
Update daily metrics
Responsible for updating quality documentation as assigned
Participate in quality audits, troubleshooting efforts, and other systems that support the Quality System
Participate or lead interdepartmental initiatives for continuous improvement
Document Control Clerk
Manage and log all incoming documents
Manage verbal and written request for records
Communicated with the manufacturing department, to locate, retrieve and deliver records requested by internal customers
Created files and labels for all incoming documents, prepared files for storage
Responsible for inventory transactions such as checking in/out original records, resolving issues, and tracking past due items
Given assignments involving data entry and other administrative duties
Present back up for auditors when needed
Pure Night Lounge (Part-Time) 09/2019 – 03/2020
Bartender
Responsible for greeting and seating all customers
Perform cocktail prep, table settings, including special settings for handicapped guests, and cleaning up
Managed high customer traffic flow
Gained knowledge of all menus
Performed cash and credit card transactions and coordinated deliveries
Helped managers and co-workers when needed
Always provided excellent customer service
Memorize drink recipes
S U M M A R Y O F Q U A L I F I C A T I O N S
Have ability to prioritize and organize workload and desk.
Have ability to multitask multiple orders.
Knowledge to memorize drink recipes.
Hard worker, conscientious, meet deadlines, and work well under pressure.
Able to work as a team player and independently.
Extremely reliable and dependable.
Have excellent verbal and written communications skills.
Computer Skills: MS Outlook, MS Word, MS Excel, QuickBooks, SharePoint and Agile.
Responsible for reviewing device history records.
Provide Agile or quality-related trainings to others.
Create/revise documentation to reflect current business practice or process improvements.
Organized and maintain Documentations - Control filing system (offsite & onsite)