Quality Engineer Specialist

TERRY J. WILCOX

**** ********** **. #*

Santa Barbara, CA 93103

805-***-**** (mobile)

************@*******.***

SUMMARY

Energetic results-oriented leader in the high-technology manufacturing industry with more than twenty years of accelerated experience with start-up ventures, as well as large corporate structures in defense, automotive and commercial products. Consistently exceed goals through tenacity, innovation, and focus. Hands-on contributor with demonstrated ability to turn around difficult product and program issues with positive results. Conduct effective audits, root cause analysis and skillfully develop solutions to technical and operational problems. Outstanding skills at coordinating project activities from the research and development phase and sustaining them through production and streamlining operations. Strong coordination, organizational, and detail oriented skills with effective communication and technical skills. Successfully build cohesive and effective teams. Act as the point of contact with internal and external customers both foreign and domestic. Possess strong interpersonal skills working effectively in a team environment with diverse personnel.

Twenty years in leadership roles. Act as liaison for the customer, supplier and the company to resolve nonconformance’s and quality problems effectively by interacting and communicating with engineering, purchasing, planning, and various levels of management and suppliers. Perform and document contract reviews. Successful program execution reducing cycle times and cost objectives while maintaining product cost targets and meeting program schedules.

Coordinates Customer and Government Source Inspections successfully bringing any issues to closure.

Writes all relevant documentation in support of assigned programs including BOMs, flow charts and work instructions. Approve test procedures, qualification test plans and contract data requirements. Coordinates, completes and approves end item data packages. Build BOMs from engineering drawings interfacing effectively with design engineering and operations personnel.

Attends and may conduct, Preliminary Design Reviews, Critical Design Reviews, and various Readiness Reviews. Attend and support ate Reviews.

Conducts failure analyses and prepares corrective action reports.

Provide leadership and direction for site engineers, inspectors, manufacturing technicians and support personnel.

Contributing member of MRBs, CCBs, and FRBs

Think outside of the box finding creative solutions to resolve difficult and critical technical product issues.

Conduct contract reviews establishing, documenting and flowing down quality requirements in the CQR database identifying contract quality requirements internally. Create, communicate and document supplier quality requirements and enter requirements and author receiving inspection procedures in SAP.

Point of contact for internal and external audits. Perform both internal and external audits and supplier assessments. Document supplier quality requirements. Audit internal controls of assembly, calibration

Configuration Management. Drawings and specifications review, release, revision and approvals.

SAP quality processes SME. Provide and administer training of all site-engineering personnel in the use of all Quality Management transactions and provided support on SAP business process special teams.

Collaborate with program planners to create functional plans, schedules, and charts.

Develop processes, tooling, manufacturing instructions, and facilities requirements. A tenacious problem solver.

Effectively team with interdisciplinary teams and aid in the overall efficiency of manufacturing on developmental programs as well as full rate production. Plan and improve workflow providing results oriented quality engineering support. Extensive knowledge of assembly techniques, processes and technical requirements.

Perform product/program and Quality Management System audits providing Cause And Corrective Action support and resolution. Disposition nonconforming material and perform discrepant material reviews.

Initiated and participated in appropriate actions as required to meet cost, schedule and quality demands.

Ensure that appropriate training is available and administered in support of compliance with company and regulatory requirements.

Lead determination of failure root cause and corrective actions initiating appropriate actions.

Participate in Corrective Action Board, Failure Review Board, and Material Review Boards. Approver in PDM, Windchill and Visiprise Manufacturing. Perform Gauge R&R, 5 Whys.

Strong customer satisfaction with focus on balancing product cost, schedule and quality requirements.

Extensive working knowledge of manufacturing methods processes, testing and associated specifications.

PROFESSIONAL EXPERIENCE

COLUMBUS TECHNOLOGIES at Jet Propulsion Laboratory 08/2018-10/2018

Quality Engineer III-Temp

Provide Quality Engineering support in thermal vacuum testing operations. Passing of a rigorous NASA certification-training program. Support program, mechanical and systems engineering personnel Witness and monitor environmental test activities.

SEARCH SOLUTIONS at TECOM 06/2018-06/2018

Quality Engineer-Temp

Provide temporary back up quality engineering support covering for the resident quality engineer who was out on a medical leave. Document and disposition and nonconforming materials. Receiving Inspection support.

AEROTEK at Smith’s Interconnect 12/2017-01/1018

Quality Engineer - Temp

Perform Audits and assessments of the company Quality Management System (QMS) and associated departmental procedures for upgrade and compliance with AS9100 rev C to rev D. Work with multifunctional personnel in a team environment assessing system documentation and interviewing responsible personnel to establish conformance. Team with other Quality engineering personnel and multi functional groups. Identify gaps and recommend adjustments.

GENERAL ATOMICS 03/2017-/2017

Quality Specialist

Electromagnetic Division

ISO 9001/AS 9100

Prepare and submit DD250s to the government. Attend and support weekly MRBs and support SAP activities.

RAYTHEON COMPANY, Goleta, CA 05/2005-04/2015

Sr. Technical Support Engineer/Leader Product/Program Quality – Space and Airborne Systems

Provide Program and Product Quality Engineering support on Emerging Technology Programs, New product launch and phase into pre-production to full rate producton. Review and document Program Contract requirements in web based system. Document and participate in risk reduction initiatives and involved in strategic planning. Point of contact as well as support and guide program managers through the IPDS gating system and prepare associated documents. Drive effective problem resolution interfacing effectively with engineering and management to achieve positive results. Identify, disposition and document materials and process non-conformances. Provide technical support on multiple programs as well as supplied components and materials. Participate in Preliminary Design Reviews, Material Review Boards and interface effectively with customers internally as well as externally. Proactively respond and provide leadership to both technical and business issues as they arise and provide engineering support on design and process issues. Perform process and laboratory audits as well as interface with external auditors. Certified Hardware Quality Engineer. Provided all SAP PRISM quality system training to engineering and provide support as the SAP PRISM Quality Subject Matter Expert and Quality Business Process Expert at Raytheon Vision Systems. Support multiple programs including start up and bring into production of Integrated Dewar Cooler Assemblies for use on UAV programs, Exoatmospheric Kill Vehicle (EKV), NASA VIIRS/JPSS program, preproduction and phase into production on UAV programs and emerging technology programs. Manage key suppliers. ISO 9001/AS 9100 rev C to D transition. Use of PDM/WINDCHILL.

Sr. Technical Support Engineer, Lead – Space and Airborne Systems

Support thermal vacuum environmental testing operations on system and sub-system devices in support of NASA and commercial space programs on multiple shifts. In this role I supported local site testing and supported and coordinated testing in support of other business sites. Lead the implementation and directing activities in support of MDA compliance on multiple shifts. Responsible and point of contact for managing all daily activities with personnel, suppliers and facilities personal supporting facility and capitol equipment requirements. Managed activities with environmental health and safety and property management. Coordinated all equipment moves for the site relocation. Environmentally controlled work areas for space flight environmental testing. VIIRS/JPSS programs.

AUTOLIV NIGHT VISION, Goleta, CA 2004-2005

Supplier Quality Engineer/Product Quality Engineer – Night Vision Camera

Provide quality assurance support in the start-up activity of IR camera fabrication for the automotive industry. Work with suppliers providing the infrared vacuum package, CCAs, flex cables, and optical subassemblies/components to meet schedule and quality requirements of QS 9100 and automotive devices. Guide them through failure analysis, root cause and corrective action processes as well as provide technical training. FMEA, PPAP, APQP. ISO 9001/AS 9100. Gauge R&R

EDUCATION AND PROFFESSIONAL TRAINING

Project Management, University of California, Santa Barbara

Material Review and Corrective Action Boards

Extensive knowledge of military specifications, J-STD-001, Optical coatings, components and assemblies

Six Sigma Specialist

Hardware Quality Engineer Level 5 Certification

ISO 9001/AS 9100

CMMI

IPDS Lead Quality Engineer

Configuration Management

Secret Security Clearance and Classified Material Custodian

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