Flight Attendant Support Specialist
Resume:
Jessica Garcia
***********@*****.***
Qualifications
I have many years of experience in interacting with clients who are very frustrated and emotional. I am able to handle all customers, via face-to-face and/or telephone in a calm professional manner, while performing a variety of tasks in a very hectic and stressful work environment. I am bilingual which proves to be a great help with communication barriers within companies. Work Experience
Telehealth Support Specialist 2016-2020 Impower
Follow up and /or forward necessary information to appropriate individuals or departments to complete demographic/scheduling process..
Communicates schedule to physician, scheduling or other clinic staff via text message, email or instant message
Maintain physicians schedules - scheduling office visits
View patient visit notes, identifying problems & diagnosis listed and physician orders
Assist in patient registration and financial transactions.
Assist in obtaining prior authorizations, insurance verifications, medical records and medication concerns and referrals.
Educate patients on telehealth and assist with Mend connections and other telehealth issues.
Dining Service Attendant 2015-2016 Sea World
Operate cash register for cash or credit card transactions
Take and fill food and drink orders, ensuring correct portions, temperatures, and proper plate presentations
Restock cold line (e.g. desserts, salads, sandwiches) and dry storage items (e.g. cups, plates)
Prepare and carry vending trays in stadiums, selling food and beverages using cash transactions, if assigned to stadium area
Keep all assigned areas clean and sanitary, including emptying trash, sweeping, mopping, washing dishes, and detail cleaning
Interact with guests by greeting and providing excellent service
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