Russell E. Ford
***** ********** **** ** *******, TX. 77429 Home Phone 281-***-**** Cell Phone 832-***-**** *******@*****.***
OPERATIONS & SALES MANAGEMENT PROFESSIONAL
Driving Efficiency and Productivity Through Innovative Process Improvement
Accomplished operations manager with an enviable record highlighted by demonstrated contributions to corporate growth in highly competitive markets. Well-developed interpersonal skills with proven ability to motivate and inspire employees and management to meet and surpass organizational objectives. Especially talented at negotiations, strategic planning, financial controls, and implementation of creative solutions to challenging issues.
Areas of Expertise
Sales & Market Share Acceleration
Fleet & Equipment Maintenance / Utilization
Strategic Planning & Analysis
Client / Team Relationship Management
Competitive Analysis & Market Intelligence
Logistics & Materials Management
Cost Avoidance & Reduction
Quality & Productivity Optimization
Recruiting, Hiring, & Training
Inventory Planning & Control
Team Development & Empowerment
Capital & Expense Budget Loss/Gain
Education
1997 B.S. Marketing/Management, Stephen F. Austin University
Sales Experience
SUMMARY Over twenty years of progressive responsibilities in Operations Management in the trucking and automotive industry. Concentration on selling to truck dealers as well as automotive independent shops.
MARKETING Proactively identified statewide business opportunities and moved aggressively to secure new accounts and increase market share. Solicited new accounts and was able to retain them as new customers as well as increase current customers purchases through our Houston locations. I also went to customer events and marketed our company through those events and was able to pick up new accounts through doing these as well.
Work Experience
Allstar Truck Parts & Repair- Outside Sales Representative
May 2021- Present
.Responsible for getting customers to the shop and following
Up with them after work is performed.
.Responsible for sales of parts through our parts department.
.Responsible for getting customers to increase sales through the shop
Or the parts department as well.
Truck Pro- Outside Sales Representative, July 2020 – May 2021
. Responsible for getting new customers to call into the store
. Responsible for getting customers to sign up for new 30 day credit accounts through cold calls
. Responsible for visiting existing customers (Republic Waste, United Rentals, Transport Services, and JPJP Ventures) to increase their current sales to a higher amount
Lone Star Chevrolet- Outside Sales Representative, July 2019 - March 2020
. Responsible for getting new customers to call into the dealership
. Responsible for getting existing customers to sign up on repair and collision link
. Responsible for increasing fleet customers to dealership service department as well as wholesale parts department
Weller Truck Parts- Account Manager, 2009 - June 2019
My sales territory covered south west Texas across through San Antonio tx to the valley and down to the gulf coast and back up through Corpus Christi tx. Responsible for growing branch sales through managing current Paccar dealer accounts and adding new non Paccar dealer accounts.
I averaged $750,000.00 per month from my paccar dealers and my non paccar dealers .
Responsible for dealer presentations of Weller products as well as ride with dealer representatives to strengthen relationships and educate on Weller Products.
I was responsible for getting customers booked for a factory tour for our factory in Grand Rapids Michigan.
Truck Parts Specialist- Manager/Sales Representative, 2004-2009
Responsible for growing sales territory with existing customers as well as adding new customers.
Performed managerial duties for service department when service manager absent.
I became manager for Johns Gear Shop, a standalone location owned by Truck Parts Specialist for the last year and a half I was there.
Performed managerial duties, as team leader, for every 5th Saturday rotation at main location Truck Parts Specialist.
Jasper Engines and Transmissions-Manufactures Representative, 2002-2004
Responsible for establishing long-term customer relationships as well as helping them accomplish business growth
Responsible for servicing national accounts and Houston based fleet accounts
Duties include: cold calling, qualifying new prospects, customer service, consultative selling, and product presentations
Aaron’s Automotive / Proformance Engines- Sales Manager, 1998-2002
Responsible for generating large new accounts as well as servicing existing smaller accounts
In charge of presenting new clients with proposals and product information
Assist in day to day operations of the Houston branch office
Duties include: customer service, product warranty issues, cold calling, marketing target markets, qualifying new
prospects, and product education for clients
Please arrange confidential interview. References available upon request.