Hello
I’m Natalie Cartez
CHESTER, VA 23831
*******@*****.***
Skills
Years of experience in retail and customer service industries. Experience in conducting specialized and specific services for customers resulting in high customer satisfaction every time. Experience and knowledge with computers and a 52 WPM typing speed. Fluent in spanish. Experience
SEPTEMBER 2021 - PRESENT
Doordash, Chester, VA - Delivery driver
● Using technology to find restaurants to pick deliveries up for customers.
● Getting a delivery to the customers before the time deadline.
● Making sure deliveries get to the customer safely and quickly. MARCH 2021 -SEPTEMBER 2021
Sephora inside JCPenney, Richmond, VA - Beauty Advisor
● Using register to ring up customers, remove security devices from merchandise to be purchased
● Cleaning and dusting any surfaces, shelves, end caps, and gondolas.
● Helping any clients find the specific products they were looking for or giving them the best recommendations that work suit them the best.
● Having one on one services with clients to show them how certain makeup or skincare products are to be applied.
● Keeping hourly track of sales and daily/weekly tracks of credit card applications and reward program sign-ups to ensure the goal was met.
NOVEMBER 2017 - MARCH 2021
JCPenney, Colonial Heights, VA - Sales Associate
● Responsible for using the register and helping any customers that were in the assigned department.
● Making sure clothing racks were neat, no clothes were on the floor, keeping all clothing items on the tables folded and keeping the store clean.
● Responsible for meeting the weekly credit card application goal. 2
Education
AUGUST 2018 - JANUARY 2018
Richard Bland College, South Prince George, VA
Studied at Richard Bland College for a degree in Criminal Justice.