Customer Service

Lori Stiff

*** ********* ******

Wellsville, KS *6092

785-***-****

Summary

To obtain a position which utilizes my strengths in billing customer

accounts, administrative assistant, customer service and order

management. I have had 20 plus years in customer service. I have had 5

plus years in billing customers. Excel and word experience.

Education:

• Benton Community Schools-diploma

• Hamilton Business College-Secretarial Degree

Employment:

• Wellsville Chiropractic Sept 2017 - Nov

2021

Office Manager/Chiropractic Assistant

Scheduled patients, monthly invoicing, answering phones, greeting patents, & making sure the office was running smoothly.

• Hasty Awards 2016 - Sept 2017

Labor: Built trophies to ship to customers.

•Equitable Acceptance Corp. Nov 2011- 2016

Customer Service: Inbound and Outbound Call Center/Customer Service,

Loan Company for various products. Calculated interest for customers,

advised of payment options

• Amarr Garage Doors, Inc. 8/04 to 12/08

LDO Customer Service Representative: Process orders from Large Direct

customer accounts, coordinate production and shipping. Make sure that all

pricing is correct before billing the customer. Back up for the Commercial

track program. Enter and maintain and expedite customer orders. Deal with

customer complaints in a timely manner, Work on AS400 system. Strong

phone skills. Investigate discrepancies on financial statements. Very strong

team player.

• References: Available upon request

Contact this candidate