JACQUELINE OWUSU
Personal Statement
I am a diligent and carrier oriented person with good interpersonal and excellent communication skills. I have personal drive for excellence, positive attitude towards work, fast learner, loyal, team player and goal oriented. Key Skills and Achievements
Experienced in customer service roles in both corporate and retail environments
Ability to act swiftly to challenging task on the field of job
Quick note taking,(Minutes) with good listening ability Administration
Providing administrative support to the management by coordinating the activities and writing daily reports on progress of work
Assisting with computation of daily sales, targets, achievement and logistics
Maintaining accurate records of all internal and external correspondence
Completing and updating all administrative records at the end of each day Leadership and Team work
Managed a team of five tasked with the implementation of a proposed business project
Communication
Exhibiting exemplary communication, interpersonal and negotiation skills in retail business and the corporate field
Building and maintaining good relationships with staffs, clients/service consumers either in person or over the phone
Core Values
Loyalty
Dependability
Reliability
Personal Qualities
Ability to work independently with a high degree of initiative
Performs well as part of a team contributing ideas to ensure goals, targets and deadlines are met
Possess good IT and organizational skills with competence in Microsoft applications
Speaks fluent English and Twi
Academic History
P.O. Box 1061
TEMA
Phone +233-*********
E-mail *********@*****.***
2015-2019 University Of Professional studies Accra (UPSA) Bachelor of Arts in Business Administration
2000-2001 Ghana Airways Training School
Ticketing and Reservation
2000 Wang Computer Training School
Microsoft Office
1996-1999 St. John’s Grammar School, Achimota
Senior Secondary Certificate (SSSCE)
Employment History
Sales consultant/ Personal assistant to branch manager WOODIN, GTP (2001-2006)
Acting as a first point of contact. Dealing with correspondence and phone calls
Organizing events and conference
Undertaking daily inventory of stocks
Attending to customer needs and making daily sales
Recording of stock
Administration/Sales executive: Isal travel and tours (2006-2010)
Booking of flights
Advertising of discount sales on tickets in the print media
Airport Concierge
Showroom supervisor: Forwin Ghana ltd (2010-2012)
Receiving and recording of all transactions and sales
Sales
Supervision of display of products on shelves and replenishing stock levels
Balancing of sales records
Promotional executive (Temporary staff): Brussels Airlines GH. (2011)
Door to door promotion of the airline
Placing of advertisements on the internet
Evaluating and reporting feedbacks of customers’ satisfaction Event coordinator: Image Consortium (2012-2014)
Search for Prospective Clients
Introduce upcoming Event to Companies and getting them on board
Confirming all invited guests and dignitaries of their coming to all launches and opening ceremonies of our Exhibitions
Sending of appreciation letters to all invited guests and dignitaries Sunda Gh. Investment company ltd :( 2014-2021) Excellent worker in the year 2016
.Administrative officer and showroom sales Executive HOBBIES:
Reading, cooking and listening to music
REFERENCES
Ian Selormey, Managing Director
Isal Travel & Tours
TEL: 030*******
Nutifafa Acolatse, Assistant Manager
Woodin GTP
TEL: 024*******
Adel Nassim, General Manager
Forewin Gh. Ltd
TEL: 024*******
Marylin Maame Efua Houadjeto, Managing Director
Image Consortium Ltd
Papa Owusu, General Manager
Sunda Gh. Investment Company LTD (050*******)