Referral Specialist Medical Billing
Resume:
Tanya Moore
Customer service
Midland, MI *****
*****.********@*****.***
To obtain a position where I can use my administrative skills to benefit my employer and advance in the company.
Authorized to work in the US for any employer
Work Experience
Server
Whine - Midland, MI
October 2021 to Present
Attending to customers needs
Alcohol knowledge
Cash handling
• Handled a high volume of customers regularly
• Welcomed guests as they arrived
• Took orders
• Served food
• Bussed tables
• Set up payments by POS
• Kept the restaurant clean and sanitary
• Checked on guests frequently
Floor Manager/Server
Basil Thai Bistro - Midland, MI
May 2018 to September 2021
Opening and closing of the restaurant
Maintaining guest satisfaction
Scheduling for Front of house
Inventory
Medical billing receptionist
Yeo & Yeo - Saginaw, MI
April 2019 to June 2019
Answering multi phones lines
Patient demographics
Posting Routers
Sales Manager
DML Management
April 2018 to July 2018
• Responsible for acquiring and maintaining a solid base of customers, attaining a high occupancy and level of profitability.
• Manages new and existing accounts to achieve hotel revenue targets, sales quotas, profit and customer satisfaction goals.
• Assists in the development and implementation of strategies to increase hotel awareness and sales opportunities.
• Solicits, develops, manages and sells hotel guestrooms, meeting spaces to maximize the profitability of the hotel and its limited inventory.
• Actively seeks high revenue accounts and work to maintain a high level of business.
• Provides up-to-date information about promotions, pick up, pace, group, Ln Rs and top accounts.
• Works with the Director of Sales to implement strategic actions concerning the property marketing plan and continues to develop new revenue driven concepts and efforts to further enhance the success of the hotel.
• Solicits sales for the property through planned, outside sales calls, telephone solicitations, local trade and professional associations/corporations, travel agents, as well as other local and state organization that could result in potential business for the hotel and sister properties.
• Responsible for third party requests, CVB bids and Hotel Planner, E-leads, RFP s, NEXUS Assistant Property Manager
Edward Rose & Sons - Midland, MI
September 2016 to July 2018
Assist in interviews, hiring, training, and supervising leasing consultants Oversee all aspects of the rental office operations Assisting and coordination of leasing apartments, sales, showing apartments, credit approval, verifying history/employment, lease preparation and actual move in Demand of payment /property
Legal proceedings
Spreadsheet
Processing Invoices
Deposits
Maru
Maru Sushi and Grill - Midland, MI
May 2016 to September 2016
Responsibilities
Customer service
client referral specialist
children's therapy corner - Midland, MI
July 2015 to April 2016
Responsibilities
Authorizations, predeterminations for 3 locations
Assist with general patient/therapist questions
Assist with billing inquires
Consults/EFTPS/Discharge matrix
Assist with receipt of payments for services and use of the credit card machine Assist with CAF's as applicable
Assist with providing financial quotes to families for service, including changes/additions/meetings Meet with families after three months to discuss account and Billing Update and obtain ICG log
Update and obtain RC log
Operations Manager
Lodgco Management
September 2013 to July 2015
Ordering supplies
• Revenue management
• Scheduling
• Maintain 100% guest satisfaction
• Accounts Receivable- Assist GM with A/R payments
• GSS: Marriott Platinum Hotel
• Inspect rooms/ housekeeping scheduling overview
• Oversee the entire hotel
• Hiring
• Tax exempt paper work
• Payroll
• Evaluations
• Deposit
Front Desk Clerk
Lodgco Management - Midland, MI
May 2008 to September 2013
Duties include:
• Front Desk - Revenue Management, guest service, multi-line telephone, Fosse PMS, training, MS Office programs, Email, Internet
• Market Champion - Placed orders, revenue control and inventories
• Accounts Receivable - Assisted GM with A/R Payments
• Breakfast Attendant - place food orders, inventories, training
• QA: Received 100% on all front desk QA's. Hotel overall 97 and better
• GSS: Marriott Gold Hotel
• Bartender
Education
High school diploma
Bayshire Beauty Academy
2011 to 2012
Skills
• Microsoft office (7 years)
• Sales Management
• Revenue Management
• Property Management
• Cash handling
• Outside Sales
• Budgeting
• Medical Billing
• Guest Services
• Account Management
• Accounts Receivable
• Event Planning
• Quality Assurance
• Management
• Fair Housing regulations
• Restaurant experience
• Hospitality management
• Hotel experience
• Restaurant Management
• Payroll
• Human Resources
• Office Management
Contact this candidate