Triage Nurse Case Manager
Resume:
Monclova, Ohio *****
Amy J. Gill-Rossbach, RN, BSN
Cell: 419.-351-2170
**********@*****.***
PROFESSIONAL PROFILE
Highly organized nursing professional with over 30 years of experience in various settings, which include inpatient, outpatient, home care and management. Possess outstanding leadership qualities and have experience in coordinating multiple projects and personnel in ever-changing environments. Successfully works independently or collaboratively with individuals from diverse backgrounds and at all levels in an organization.
EDUCATION
THE UNIVERSITY OF TOLEDO, Toledo, OH Additional education:
Bachelor of Science Nursing ECKERD COLLEGE OF LEADERSHIP, Tampa, FL
Graduated December 2010 ~ GPA: 3.54 Leadership
THE UNIVERSITY OF TOLEDO, Toledo, OH Graduated January, 2016
Applied Science Nursing CHAMBERLAIN UNIVERSITY
Graduated June 1990 ~ GPA: 3.78 Current; Master’s Executive Leadership Nursing program
PROFESSIONAL EXPERIENCE
Mercy Navarre Ob/GYN
Practice Manager I Present
Responsible for practice daily operations, personnel, staffing, budgeting, supplies, hiring,
Discipline, workflows. Assist with patient care, lab draws, NST’s, front desk.
Paramount Healthcare, Maumee, Ohio 4/2018-11/2019
Utilization Management
Review and process prior authorizations, case reviews, for services on the Behavioral team
For all service lines of Managed Care organization.
Aetna My Care Ohio, Toledo, Ohio 4/2017-10/017
Clinical Care Manager
Case manager for Managed Care organization. Caseload of approximately 185 members on the Behavioral team.
Harbor Behavioral Health, Toledo, Ohio 06/2012 – 4/2017
Director of Nursing
Mid-management position over multiple sites for rapidly expanding outpatient mental health organization.
Conduct critical decision making, develop workflows, policies/procedures, manage nurses, nurse practitioners and medical assistants.
Manage and coordinate college externship programs
Development and training for electronic health record system. On MAT team. Physician on-boarding and recruiting.
•Committees Served: Executive Leadership, EHR, Safety, Trauma Informed Care
Mercy Health Partners, Toledo, Ohio 11/1998 - 06/2012
Nurse Manager St. Vincent Mercy Ob/Gyn Clinic (12/11-06/12)
Supervision of office/nursing staff.
Coordinate attending physician and resident physician schedules.
Requisition for supplies, scheduling of staff, initiate and change policies and procedures as necessary, manage attendance/payroll, evaluations, train employees, electronic health record, handle billing/coding issues.
Ambulatory Case Manager, SVMMC-FCC Pediatrics (5/11-12/11)
Developmental assessments, vaccine administration, case management (including coordination of services and insurance issues), and phone triage.
Supervise MA/LPN, organize supplies, and administer treatments, medications and education. EPIC trained.
Staff RN II St. Vincent Postpartum/Newborn (07/07-05-11)
Level III obstetrics unit: providing complete nursing care for ante-partum, postpartum, newborn and surgery patients.
Electronic charting, computerized order processing, medication administration, fetal monitoring, and care coordination with ancillary services.
Cross trained to Neonatal Intensive Care Unit.
Staff RN II LDRP St. Anne’s Family centered Level II birthing center (04/2002-7/07)
Labor management, intrapartum and postpartum care of mothers-babies, ante-partum care.
Electronic labor charting, frequent IV management and pain control, epidural management, computerized order processing, circulate in the operating room.
Staff RN II LDRP, Mercy St. Charles Level II obstetric unit (11/1998-04/02)
Labor management, intrapartum and postpartum care of mothers-babies, ante-partum care.
Electronic labor charting, frequent IV management and pain control, epidural management, computerized order processing, circulate in the operating room.
Second RN in NICU.
Rescue Mental Health, Toledo, Ohio 06/1997 - 12/1999
Staff RN Crisis stabilization center
Provide medication management, psychological assessment for children and adults in crisis situations.
Conducted daily health lecture to child and adolescent patients. CPI trained.
Contingency positions held:
Promedica Call Center-phone triage nurse
Deaconess/Interim/Mercy Home Care-RN visit nurse/case manager
Owens Community College/Mercy College-Adjunct clinical instructor
TECHNICAL TOOLKIT
Microsoft Word § Microsoft Excel § Microsoft PowerPoint
EMR: Streamline-Smart-Care, EPIC, Nexgen, Dynamo, Trucare
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