Employee Relations Admin

[Curriculum Vitae] Nikhat Begum

P a g e *

Professional Career Summary

Nikhat Begum

Pune, India +91-772******* ******.*****@*****.***

MBA HR & Finance HR and Administration.

Synopsis:

Skilled professional with 5 year of experience in HR & Admin. Proven ability to maintain confidential data, manage uncertainty and changing priorities, design & implement HR strategies, manage employee benefits & compliance, interdepartmental coordination & managed all aspects of HR office. Diversified skills include human resource, recruiting, project management, and administrative support.

Professional Experience:

[Indira Institute of management, Pune] December, 2020 to Present Sr. Admission Coordinator

Key Activities :

Admission counseling for the Management courses ( MBA & PGDM)

Documentation & handling student’s fee installments.

Conduct GD-PI & handle student’s query & ticket raise.

End user of NPF software

[Silica Institute, Pune] March, 2020 to July, 2020 Sr. Admin Coordinator

Key Activities :

Develop & schedule Batches as per calendar.

Manage student’s Attendance Data base & report.

Maintain learning management system.

To coordinate with the other center managers & Staff in developing systems, policies & procedures to ensure the effective delivery of services.

To be responsible dealing sensitively with the range of complex & challenging issues presented by center users.

To manage & maintain organization’s website & promote work of the center through a range of medium e.g. Instagram, Facebook.

[Curriculum Vitae] Nikhat Begum

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Professional Career Summary

Solve the problems & queries of students & parents by call & chat process.

[ IIM - Indian Institute of Management, Indore] June, 2015 to June, 2018 Admin Associate

Key Activities :

Instrumental in preparation of course outline & Research work in consultation in various faculties.

Prepare & Maintain Student’s Database in excel.

Organizing various Conferences, Events and Programs for students as per academic calendar.

Assist Faculties in Evaluation of Class participation, Mid-term, End term, Quiz exams & final grading.

Address Student’s query regarding OB & HR Courses.

[Medanta Hospital, Indore] November 2014 to March-2015 Patient care Executive-Admin

Key Activities :

Management of “call operating system” and prepare of daily and monthly report of queries.

Established rapport with patients and coordination between doctor and patients.

Maintained complete patient database and managing phone calls of patients, solving their queries.

Handled all basic administrative clearance like telephone and other general bills etc.

[Sri Aurobindo Institute of Medical Sciences] October 2012 to July 2014 HR Executive.

Key Activities :

Handled understaffing disputes, employee’s termination & administering disciplinary procedure.

Administered compensation, Benefits & performance management system.

Handled ESIC Insurance, Joining and relieving formalities of Staff.

Represented organization at Investigation at the time of Inspection.

Coordinated work activities of subordinate & staff relating to employment, compensation, labor, and employee relations.

Maintenance of leave & Attendance of employees.

Preparation of JD & KRA for different roles of Staff.

[Curriculum Vitae] Nikhat Begum

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Professional Career Summary

Key Technical Skills:

Computer Skills: Windows [98, XP, Vista, 10] Microsoft office - Microsoft word, Excel, PowerPoint

Organisational Training: Recruitment/Staffing, Benefits administration, HRIS, Record maintenance, Change management, Health & benefit plans, Fast learner, Problem solving skill, Goal setting &meeting goals.

Trainings: Completed one month of training as an Assistant trainee at “Jain Prakash Chandra & co.” from Jan. 2011 to Feb.2011

(During this period of one month I learnt Accounting, Auditing, Taxation, & Computer data entry work.)

Academic Qualification:

MBA (HR & Finance). 2011 Patel college of management Indore - DAVV Indore

B.com. 2009 GDC College Rewa - APS Univ. Rewa Personal Profile:

Single Indian

Languages: English (Fluent) Urdu, Hindi, Arabic (Basic) DECLARATION: I declare that all the information given in my application is correct to the best of my knowledge.

Thanking you,

Nikahat Begum

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