Marketing Consultant Contact Details
Resume:
PROFESSIONAL PROFILE
Personal Details
Forenames: Tshoaro
Surname: Moloi
Gender: Female
Date of birth: 09 July 1992
Identity Number: 920-***-**** 08 1
Citizenship: South African
Marital Status: Married
Home Languages: Setswana
Other Languages: English (fluently)
Sotho (fluently)
Afrikaans (fluently)
IsiZulu
IsiXhosa
Health Status: Excellent
Criminal Records: None
Driver’s License B (Code 8)
Contact Details
E-mail Address: ***************@*****.***
Mobile Number: +277******** (South African)
Education
Institution : Chirstelike en Nasionale Meisieskool Oranje Year : 2010
Course : Grade 12
Institution : (UFS) University of the Free State
Year : 2016
Course : Degree in Governance and Political Transformation Page 2
Work Experience
Company : Ihanzu Auto & Engineering Pty Ltd
Position : Marketing Consultant
Period : September 2021 - Present
Responsibilities:
Setup and manage Ihanzu’s social media platforms; twitter, Facebook, Instagram, LinkedIn.
Maintain Customer relationships on behalf of Ihanzu.
Work with technical team in creating quotes & invoices for customers & service providers.
Regularly assist with receptionist duties i.e., ordering car parts, incoming customer queries etc.
Develop Ihanzu’s business by reaching out to potential clients and ensure Ihanzu is added onto procurement databases as an alternative supplier.
Researches marketing trends, data and understand our competitors. Reason for leaving:
Budget limitations and sales-oriented expectations from management. Company : Huge Telecom
Position : Retentions Customer Agent
Period : July 2021 - August 2021
Responsibilities:
Ensure the current client base is retained & satisfied with Huge Telecom services.
Maintain current customer relationships on behalf of Huge Telecom.
Upsell Huge Telecom products within current client base.
Provide training for customers on how latest Huge Telecom products operate.
Provide written HUGE Telecom documents and verbal presentations for client.
Assist Sales team in cold calling to help grow Huge Telecom client base. Reason for leaving:
Conflicting roles and responsibilities, the position changed from retentions agent to complete sales. Page 3
Company : The Creative Counsel (TCC)
Position : Field Marketing Consultant
Period : December 2018 - September 2020
Responsibilities:
Plan and complete Vodacom related field marketing campaigns within my designated region.
Maintain relationships with store managers at TCC supported clients within my designated region.
Promote business opportunities to local staff within TCC supported stores.
Provide training to local staff on new Vodacom products and assist in customer queries at TCC supported stores.
Assist in developing effective and creative marketing campaigns tailored for my designated region.
Provide reporting to TCC team leader on sales figures and region trends. Reason for leaving:
I was retrenched.
Company : Sportcene, (TFG)
Position : Admin Controller
Period : October 2018 - November 2018
Responsibilities:
Assisting the Store manager with Stock take & store administration.
Monitor and analyse stock movement within the store.
Ensure compliance of all administration, systems and reporting procedures.
Organise and maintain in store filing systems.
Monitor and controller cash or transactional activities to ensure process is followed.
Uphold store safety and security procedures.
Process Customer transactions via active retail system (POS).
Identifying Customer needs through professional engagement and communication.
Establish Customer loyalty, by promoting cash reward programs.
Take initiative to improve Customer experience and satisfaction.
Adhere to visual Merchandising principles and follow housekeeping procedures.
Continuously take on opportunities to develop your own selling skills and product knowledge.
Work within a team to meet sales target and implement store objectives. Reason for leaving:
I received a better working opportunity within TCC which included benefits. Page 4
Company : Totalsports, (TFG)
Position : Cellphone Consultant
Period : April 2017 - September 2018
Responsibilities:
Develop and maintain relations with potential & new customers.
Work as part of a team to sell a broad range of mobile products and services.
Provide in-depth knowledge of latest cell phone technology to demonstrate and close sales.
Ensure cell phones are well marketed, packed and priced correctly.
Receive cell phone device stock and conduct inventory of all devices Reason for leaving:
I received in-store promotion to Admin Controller
Company : Totalsports, (TFG)
Position : Sales Assistant
Period : February 2016 – March 2018
Responsibilities:
Be brand ambassador and offering amazing customer experience.
Assist customers by identifying and providing them with the best possible solutions.
Actively keeping track of sales performance against target.
Selling TotalSports product range and keeping up to date with the latest trends.
Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.
Reason for leaving:
I received in-store promotion to Cellphone Consultant. Technical Skills
Technologies:
Microsoft Office
Odyssey P.O.S
Axonify learning platform
Vodacom M2 dealer
Vodacom C3D
Trainings:
Vodacom M2 Dealer & C3D training
Page 5
Interests and Hobbies
Cooking
Reading Novels
Swimming
General Skills
Good interpersonal skills
Good communication skills
Good analytical and technical skills
Proactive work ethic, eager to learn, attention to detail and responsibility
I am a team player and self-driven.
References
NAME
DESIGNATION
CONTACT DETAILS
Mrs. P Majeke Manager, TOTALSPORTS Mimosa Mall +277*-***-**** Mr G.F. Moshe Manager, Sportscene Loch Logan +278*-***-**** Mr P. Sebolai Area Manager, Sportscene +276*-***-**** Mr M. Pretorius
Mrs. P Tjatji
Mr. Mugwarengesu
Area Manager, TCC Platinum County
Retentions Consultant, HUGE Telecoms
Director, Ihanzu Auto & Engineering
Contact this candidate