Steve Gonzalez
**** ******* ***** *** ** Baton Rouge, LA 70808 – Phone Number: 337-***-****
Objective
To obtain a position in which a background of successful experience and proven accomplishments in management would be of value.
Experience
General Manager
Meineke Car Care Center, Baton Rouge, LA
July 2011 to Present
• Manage store operations such as inventory, ordering supplies, opening and closing shop, training and supervising employees and bay management. Maintain aro ticket averages. Communicate to customers needing repair and maintenance items. Control cost and labor.
General Manager
Midas Car Care Center, Leesville, LA
June 2001 to July 2011
• Oversee daily operation of six bay store. Hire personnel. Enforce all company policies. Order parts, control profit margins and car count. Promote specials.
Two Unit Manager
Barnies Coffee & Tea Co, Miami, FL
October 1998 to January 2001
• Supervise employees hire and train new personnel. Enforce all company policies and standers of quality service and cleanliness. Supervise all employees and schedule managers and hourly employees.
General Manager
Denny’s Restaurant, Miami, FL
November 1996 to August 1998
• Supervise employees, interview, hire and train new personnel. Calculate profit and loss information. Control food and labor cost. Enforce all company policies, procedures, standards of quality service and cleanliness.
General Manager
Checkers Restaurant, Miami, FL
September 1994 to August 1996
• Supervise and schedule managers and hourly employees, as well as interview,
hire and train new personnel. Calculate profit and loss information. Control food
and labor cost. Enforce all company policies procedures, standards of quality service
and sanitation. Responsible for implementing promotional store sales.
Multi-Unit Manager
Miami Subs Grill, Ft. Lauderdale, FL
January 1990 to July 1994
• Oversaw operation of six stores, including a high volume restaurant with sales of 1.5 million dollars. Supervised 20 managers and over 80 crew members. Maintained Food and Labor cost. Trained and motivated restaurant staff according to company standards.
Co-Manager
Miami Subs Grill, Miami, FL
June 1989 to December 1990
• Assisted General Manager of the restaurant and replaced the General Manager on any day of absence.
Salary
$50,000.00 per year and $3,000.00 annual bonus
Relocation
United States – Miami, FL
Education
Miami Senior High School
June 1986
High School Diploma
Skills
English: Fluent in speaking and writing;
Spanish: Fluent in speaking and writing;
Management Experience: (I have managed over 80 employees)
Computer Skills: Microsoft Office, Excel, Outlook and Word,
Knowledge of operating standard office equipment
Highly organized & detail orientated
Efficient at multi task
References
References are available upon request.