Freelance Consultant Purdue University

Thadaus Jackson

Aurora, CO *****

720-***-****; **********@*****.***

SUMMARY OF QUALIFICATIONS

Organized, detailed, and effective problem solver with great critical thinking skills to work independently in a fast paced environment paying attention to details

Customer oriented and friendly with extensive years of experience to meet deadlines

Ability to identify and analyze problems and develop solutions

Excellent interpersonal, verbal and written communication and keyboarding skills

Outstanding team player, self-motivated, and quality conscious to provide excellent customer service

TECHNICAL SKILLS

Software: Microsoft Applications: Word, Excel, and Power Point

Email Programs: Outlook, Gmail and Yahoo

Keyboarding: 46 Words per Minute

EDUCATION

Associate of Applied Science in Business Administration 1/2022

Purdue University Global

COMPETENCIES AND SKILLS

Problem solving: Can identify problem causes and resolve them through research and communication

Analytical reasoning: Ability to find logical solutions to resolve problems after assessing evidence

Critical thinking: Ability to evaluate and interpret information to make sound judgments and come to a conclusion

Leadership: Experience with taking the lead and get team to follow through and accomplish goals of a job

PROFESSIONAL EXPERIENCE

Freelance Consultant 2/2011 - Present

Jackson Consulting, Aurora, CO

Collaborate with clients to craft the best scenario for housing and financial goals.

Source mortgages and analyzing the most cost-effective or appropriate route for my client to take.

Explain the different types of mortgages available to clients making sure that they understand the process and assisting with the application completion and the process.

Accounts Receivable Account Manager 1/2009-2/2011

CitiFinancial Auto/Santander USA, Centennial, CO

Received payments and posted amounts paid to customer accounts, processed payoffs.

Arranged for debt repayment or established repayment schedules, based on customers' financial situation.

Persuaded customers to pay amounts due on credit accounts, damage claims, or NSF checks, or to return merchandise.

Located and monitored overdue accounts, using a variety of automated systems and advised customers of actions and strategies for repaying debt.

Answered customer questions regarding problems with accounts and traced delinquent customers through post offices, telephone companies, credit companies, and skip tracing tools.

Recorded information about financial status of customers and status of collection efforts, while sorting correspondence and preparing reports.

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