Erin Van Meter
“We have a relationship with our customer, and that relationship translates
into sales.” -Richard Hayne
Plymouth MN, 55447
**************@*****.***
OWNER/OPERATOR R&R SALON LLC 2016 TO PRESENT
Operated a successful Salon for the last 5 years.
Grew annual revenue by 25% in 2018, 47% in 2019
Expanded business in 2020 by incorporating additional services Grew account base by 300% since 2016
Leveraged referrals and networking to solidify and grow clientele Achieved 93% client retention since Salon inception COSMETOLOGIST/TRAINER SIMONSONS SALON SPA MN 07/12-11/15 Cosmetologist, Mentor and Advanced Corrective color specialist Mentor Salon Staff on appropriate sales and advanced skills trainings Created SOP’s for Consultations focusing on the individual clients wants focusing on up-selling, client education on home care retail, client closings including pre-booking future business and retail sales Retrain and Mentor Stylists to prevent future issues with customer satisfaction
ASSISTANT TO OWNER/PROJECT MANAGER HOME SAFETY EXPERTS, PLYMOUTH, MN SPRING LAKE, NC 2006-PRESENT
Assistant to Owner
Provide both Client consultations and physical labor for DIY home improvement projects and remodels
Created designs plans for kitchens, baths, exterior projects etc. Provide skilled labor for specialized painting and non electrical home repairs *Noteable Project planned, executed, coordinated and managed the rebuild of entire residence post fire 2007
SKILLS
Sales & Account
Management
Client Growth &
Retention
Customized
Consultative
Approach
Customer Service
Goal Oriented
Maintained all
Minnesota Board
Licensing and
Certifications
INFJ-A Strengths:
Strategic, Ideation
and Empathy
VOLUNTEERING
Home Free Domestic
shelter 1994-present
Feed my Starving
Children
Whimsy Worx
assisting kids with
hair loss due to cancer
Faith's Lodge
Clip for the Cure