Staff Manager Switchboard Operator

Michelle M. Merriweather

**** ****** ***., #**** ********, MD 20814

*******@*******.*** 301-***-****

Professional Experience

The Aspen Institute

July, 2019 through December, 2020

Front Desk Coordinator

Greet all guests and callers for employees

Extensive guest and vendor contact

Enter all work orders to Lincoln Properties

Enter and submit invoices into Microix and Concur

Assist in any and all conference room setups and maintenance

Assist with projects as directed by Operations Manager

Guardian Realty Management, Inc.

July, 2015 through July, 2019

Administrative Assistant

Assist tenants via Workspeed

Assist in creating service contracts and sending to vendors for budgets

Create and send Lien Waivers

Order and organize holiday tenant gifts

Maintain vendor certificates of insurance

Issue Datawatch cards

Assist PMs and APM s using Avid Exchange and Jenark

Variance reports

Update tenant directories

Filing

The Chevy Chase Land Company

August, 2007 through July, 2015

Receptionist

Field calls and messages for all employees

Extensive client and vendor contact

Receive all tenant work order requests and distribute to building engineers

Enter all tenant rent checks and real estate checks into hard copy and Excel spreadsheet

Maintain media notebook on various properties

Order all office and kitchen supplies as needed

Sort and distribute mail

Assist in various projects as needed

Complete projects as directed by President of company

Goulston & Storrs

July, 2006 through August, 2007

Office Assistant

Ordered all office and kitchen supplies as needed

Scheduled conference rooms

Ordered meals for all meetings

Distributed mail, packages and faxes

Performed administrative tasks for executives

Provided administrative tasks for secretaries as needed

Spent time at State Department Authentications Office for document authentication and deliver to Chinese Embassy as needed

Ran errands for attorneys as needed

Revolution, LLC

January, 2006 through July, 2006

Receptionist/Administrative Assistant

Fielded calls and messages for all executives and staff

Maintained conference rooms, scheduling and order daily catered luncheons

Ordered kitchen supplies and maintain kitchen

Distributed mail, packages and faxes

Maintained heavy schedules for the Business Development team

Coordinated travel schedule for executives

Performed administrative tasks for executives

Provided administrative coverage for Executive Assistants in their absence

Friends and Company

March, 2005 through January, 2006

Recruiter

Performed consulting and recruiting tasks to place qualified candidates in direct hire positions with various clients

Interviewed potential candidates

Prepared candidates for interviews

Maintained excellent relationships with candidates & clients

Identified clients’ business needs

Communicated efficiently with candidates as well as clients

Coordinated interview schedules between the candidate & client

Akin Gump Strauss Hauer & Feld, LLP

May, 2000 through March, 2005

Receptionist/HR Assistant

Fielded calls and messages for Human Resources Director and Support Staff Manager

Prepared daily schedule for floater secretaries

Prepared employment verifications

Maintained the ordering of business cards for attorneys and legal staff

Maintained monthly firm telephone directory and floor plan

Maintained files for all personnel

Ordered medical supplies, flowers, and donations and process payment

Prepared offer letters and files for new hires

Entered UAG Remedy requests

Served as gatekeeper for Firm Directory

Alphabetized, calculated & entered non-exempt employees time into Lawsons Time Entry System

Sorted and distributed monthly payroll, transit checks and parking tags

Maintained resume log

Scheduled daily and weekend overtime assistance

Maintained forwarding information for former employees

Swidler Berlin Shereff Friedman, LLP

July, 1998 through May, 2000

Receptionist

Switchboard operator for 500+ attorneys, legal and administrative staff

Received and transferred calls on high volume switchboard

Frequent use of firm paging system

Extensive client contact

Performed typing and word processing tasks in WordPerfect 8

Assisted administrative and marketing staff in various administrative projects

Professional Skills

Proficient in Microsoft Outlook, Word, Juris Time Entry, ADP and Lawson’s HRIS System, Multiple Phone Systems

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