Quality Coordinator Problem Solution

CHARLES YONGE

Adds: *** Sassafras Cir. Vaughan, ON L4J 8M6 Cell-phone: 647-***-**** E-mail: *******.*****@*****.***

OBJECTIVE

Quality Engineer

SUMMARY OF QUALIFICATION

CSSBB, CQE, MBA, Certified Auditor (IRCA, CNAT)

Over 10 year experiences of quality assurance & engineering in the automotive industry. Good understanding in internal & external audit, DOE, Blueprint and GD&T

Experiences in QMS of ISO9001, IATF/TS16949 and ISO14001

Well knowledge of APQP, PPAP, FMEA, MSA and SPC practices

Excellent technique in Stamping, CNC machining, CNC bending and Spot, Robotic &Laser welding of automotive industry and quality documentations

Hands-on measuring and testing instruments and various gauges of automotive QA Lab

Precision skills in Software of AutoCAD/CAM, Solidworks, Creo, various MS & mini-tabs

Excellent verbal and written communication skills in interpreting and relaying information

PROFESSIONAL EXPERIENCE

Senior QA (Quality Engineering), Quality Assurance Dept.

STT Technologies Inc. (MAGNA Powertrain-Oil Pumps) Vaughan, 08/2013-01/2018

Performed quality assurance including in process, receiving and final inspection as specified in work instruction, solved quality problems as required and leaded containment activities

Participated in layouts of customers parts as required, prepared/reviewed PPAP documentation and performed all requirement studies

Coordinated supplier quality issues as Production Support, provided timely disposition on NMB, performed 5Why, DMN/RMA etc.

Participated APQP in quality planning: Flow Diagram, Control Plan and PFMEA improvement activities, participated TS16949 implementation and various audits

Performed MSA, monitored and participated gauge R&R, measurement variation, correlation, accuracy studies and gauge calibration at specified intervals

Carried out training of plant employees in quality subjects. Issued quality alerts

Reviewed the control charts and procedures that following up by the machining and assembly operators for correctness and accuracy

Coordinated response to SPC out of control conditions, non-conformance and quality concerns in conjunction with production dept.

Prepared immediate responses for customer complaints, coordinated containment, sort/rework actions for external and internal issues, leaded and coordinated problems solving for customer concerns (PRR, 8D, etc.)

QA Technician, Quality Assurance Dept.

Motor Specialty Manufacturers Inc. (MAGNA Power train- Gears) Toronto, 09/2012-01/2013

Reviewed quality documentation and quality records, issued and signed QA card

Performed quality assurance in process for the auto parts(engine, break, axle, transmission) of GM, Ford, Chrysler according TS16949, monitored and controlled process to satisfy the requirement of customers

Tested and measured in QA Lab with handling CMM, microscope, air gauge, shadowgraph, height gauge, surface gauge, inspection fixture, etc.

Conformed specifications, analyzed root cause following SPC software and completed problem solution as and when needs

Quality audited in every position covering stamping, CNC, laser welding and containment dept.

Quality Control Technician, Process Department

DBG Inc. (Volvo-Parts of Truck) Mississauga, 08/ 2011-04/2012

Reviewed and ensured the control plans are up to date

Analyzed and reported SPC data on a regular basis

Reviewed the control charts and procedures followed by the machining and assembly associates for correctness and accuracy

Performed quality process audit and final audit for over 100 kinds products of VOLVO, 0 defective every day

Directed and carried out the Engineering Change and Quality Procedure Changes to ensure all instructions and documentation were continuously improved and up to date

Requested corrective action from suppliers for delivery, inventory or quality problems

Evaluated customers complain from a technical perspective through methods such as customer’s visitation, rejected parts, interviewing the supplier’s materials, etc.

QC Technician, Robotic Welding Dept.

A.B.M. tools and dies Inc. Toronto, 01/2011-07/2011

Set-up the cell with correct weld fixture as required, fixed/modified Robotic welding machine when needed

Completed all check fixture checks and recorded on Process Inspection Records as and when needed

Issued first-offs and last-offs as and when needs

Quality Control Engineer, Production Dept.

Mobile Climate Control Inc. (HVAC) 02/2005 –06/ 2008

Carried out welding technology in new product launches(HAVC), made sample followed blueprint and GD&T, performed quality plan and conformed specification

Identified and solved quality problem within the production line, participated SPC, MSA and PFMEA

Prepared reports, charts and other documentation required for engineering records and projects, prepared cycle-time analysis and/or time studies, to facilitate line balancing.

Initiated CAR, root cause analysis, and assured the corrective action and preventive action is conducted properly

Improved the quality of products through process development /analysis of quality concerns

Quality Assurance Manager

ROYAN SUN Mechanical Mfg. Co. Ltd. 01/2000 - 08/2004

Prepared and completed of PPAP documentation per designated time lines, and maintained effective follow-up and tracking of all new component/part submission, following the PPAP procedures as laid out in the AIAG PPAP Manual

Implemented Process Failure Mode and Effect Analysis(PFMEA) on newly developed production process

Participated in control plan development and APQP activities and functions

Utilized various sampling plan and Statistical Process Control (SPC) where appropriate to monitor production processes and maintain acceptable part quality

Handled projects from inception to completion (i.e. timing, concept, feasibility, design, try-out, launch, final buy-off, prototype program, engineering changes, packaging etc.)

Completed final product audit and internal quality audit based on customer's requirements and standards

Investigated on root causes and implemented corrective actions for non-conformance products in accordance with procedures and standards

Participated in, or developed continuous improvement initiatives for product quality, productivity, quality systems

Liaised with subcontractors and customers on quality issues and/or other PPAP requirements

Reviewed management system, performed internal quality system audit according ISO 9001:2000 regulation

EDUCATION

Diploma of Mechanical Engineering Design & Technology, Metro College of Technology (Canada) 2019

Diploma of Manufacturing Quality control and Quality assurance, PSCC(Canada) 2008

MBA Degree of Enterprise Management, Shanghai Jiaotong University

Bachelor of Chemical-Mechanical engineering, South China Normal University(ICAS Credential Degree)

CERTIFICATION & TRAINING

CBBSS of ASQ(Canada, 2019), CQE of ASQ (Canada,2008), Customer Service Excellence (Canada, 2020)

IRCA (International Register Certification Auditor) Lead Auditor, QMS Auditor

Calypso of ZEISS program, Elliott Matsuura(Canada)

DESIGN PROJECTS

Luxury Oil Pump(Solidworks2018), DC Motor(Creo3.0), Solidworks Logo(Inventor2018)

REFERENCES

Available upon request

Contact this candidate