Customer Service Tally

Ananda Pokhrel

Mobile No: +971*********/055*******

Email: **************@*****.***

POSITION APPLIED: Marketing, Accounting & Customer Service, sales CURRICULAM VITAE

OBJECTIVE: A very hardworking person capable of dealing with different types of customers and the best customer service needed in any service oriented people. Can work individually or with a group fully trained in giving organization.

PROFILE Personal attributes

Self- motivated and can act on own initiative.

Can quickly learn in a consultative and complex industry. Excellent negotiation and problem solving skills.

Flexible with working hours.

Adaptable and have a positive attitude towards change. Motivated, persuasive and goal orientated.

Professional Experience:

Have more than 3 years of experiences in Marketing & Customer service.

Worked as guest relationship officer in SIDBI for 2Years. WORK HISTROY

2014-04- customer service, marketing

2017-05 New Delhi, India

2017-06- SIDBI customer service, Accounting

2019-07 Organization: SIDBI

Welcoming guests in a friendly and professional way Addressing and escalating customer complaints

Providing information about facilities, programs and other services Anticipate guest needs and build rapport with customers Provide information about amenities, area and venues and promote services

Education Qualification

2015-2018 Bachelor in Commerce (B.com)

Major: Marketing

Delhi University, India

2012-2013 +2 HSEB Board

Major: Business studies & Accounting

Prabhat Higher secondary school

Rupendehi, Nepal

Achievement and Awards

Inter-college Business Plan Competition: 1st position Inter-college Visual advertisement competition:1st position Inter-college Group Discussion 2nd Position

Skill and Strength

Passionate about Customer service

Good Communication Skill

Convincing ability and patience

Believe in team work

Other Professional Skills

MS Word, MS Power Point, MS Excel

Tally ERP9

E-accounting, service tax, online banking,itr’s form, tds Personal Information

Date of birth: 1th August 1994

Nationality: Nepalese

Married Status: Unmarried

Passport No: 11100317

Visa Status: Visiting Visa

Visa Expiry Date: 24th Jan 2021

Languages

Nepali: Mother tongue

English: Good

Hindi: Good

Hobbies

Reading and Watching Historical Movies

Traveling and exploring new Places

Interacting and communicating with peoples

Certification

Declaration

I hereby declare that the above information are correct and best of my knowledge & belief. If I would be offered an opportunity to serve your organization, I can join immediately.

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