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Cost Accountant, account payables specialist, Customer Service

Amman, Amman Governorate, Jordan
November 08, 2021

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Seeking A Challenging Position in A Reputable Firm, That Provides a Dynamic Atmosphere, Where I Can Apply My Academic Knowledge, Personal Skills, And Building Up My Knowledge in My Field of Specialization.

*Able to implement any company internal system also, follow and apply any company policy need to be applied. Add to that i am fully aware of the contant moderation work as i got a training for two months about content moderation.

Employment History

Content Moderator, Web help Company – Jordan, Amman

MAY 2021 — P R E S E N T

responsible for taking ownership over videos content in alignment with client and business strategies. Monitor each post or upload on a social media platform and decide whether or not it requires a response. Help decide what rules to apply to content and announce changes or their activities as necessary.

Worked as part time Cost Accountant, M.K mart, Jordan, Irbid

February 2016 — August 2016

Preparation, review and analysis of purchase price variances, invoice price variances, overhead expenses for customer claims and reconciliation.•Perform quarterly inventory costing and inventory revaluation reconciliation. • Support the completion of statutory and internal audit requirements. •Review and validation of cost reduction results.

Worked as A/P Accountant, Al-Areen Clothing factory, Jordan, Irbid

January 2015 — January 2016

Perform AP transaction like Verification of Invoices, Invoice Posting, processing in ERP systems or any related platform as per customer's process. Monitor work-flow in queue and ensure all the approvals are per the requirements. Achieve agreed upon customer service levels and performance metrics associated with Invoice Processing. Ensure Proper Accounting and Controls are performed for processing activity by following all established policies and procedures Handle critical queries and provide accurate information to country and managers. Preparation and forwarding all reports relating to the particular ARE before the deadlines,..

Customer Service Representative, Mohsen Jaradat company and Partners for Car Trading, Jordan, zarqa

January 2013 — December 2015

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.• Review and validation of cost reduction results.


Master Degree in Accounting, University Sultan Zainal Abidin, Malaysia - Kuala Terengganu.

May 2018 — july 2021

B.Sc. Degree in Accounting, Yarmouk University, Amman, Jordan

July 2009 — January 2014


SUFIAN AWAE (JAY) from CSR, TDCX MALAYSIA · +601*********


Participate in International Research Conference, University Sultan Zainal Abidin

December 2020 — December 2020

Attended in Research Methodology Session, University Sultan Zainal Abidin- Malaysia

October 2018 — October 2021

Training course in CMA (Certified Management Accountant) Certificate. Trainer, AL - Nubalaa Training Center

une 2014 — December 2014

Training course in Preparing Young People for Work within Drab Program 2014, at Greater Irbid Municipality -Trainer (LOYAC)

April 2014 — April 2014


Sal, Irbid, Jordan




Date / Place of birth

April 26th 1991



Time Management

Microsoft Office Word

Microsoft Excel

Critical thinking and problem solving


Decision Making

Ability to Work Under Pressure



Fast Learner

Computer Skills

Effective Time Management

Ability to Work in a Team

Microsoft Office

Communication Skills

Customer Service

Troubleshooting Skills

Excellent Communication Skills

Banking System.






Swimming, hiking, gardening

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