Phone Sales and customer service
Resume:
Randall Horsman **************@*****.***
Resume for sales
QUALIFICATIONS:
Able to decisively approach and manage various problems in the workforce
Experience in handling cash and sensitive materials
Proven ability to communicate effectively in diverse environments
Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to operate a computer, as well as use relative software programs.
Very patient and empathetic towards others regardless of the situation WORK EXPERIENCE:
Assistant Security Supervisor Oct 01, 2013- Mar 24 2015 National Security Consultants Inc.
Patrolled concourse area inside and outside mall property
Supervised mall property during and after mall hours
Ensured mall policies were enforced and customers remained safe
Answer calls from the public and address them accordingly
Filed paperwork and revised payroll for other guards At&t Representative July 01, 2016- Mar 24, 2021
At&t Corporation
Built lasting Rapports with potential and existing customers
Built, maintained and serviced At&t accounts and equipment
Networked with local businesses to bring in revenue for Att
Became a business expert before the first half of the year
Coordinated and participated in meetings for both consumer and business customers Universal Banker Mar 25, 2021- Current
Heartland Financial (DB&T Bank)
Assisted customers with daily account opening procedures and money management
Assisted with bank procedures in regards to filling and signing for new accounts, loans, and money transfers
Directed customers to helpful tools and resources for building money portfolios and research for a verity of personal insurances
EDUCATION:
High School Diploma with psychology, sociology, and note taking classes
Some college (teaching/math major)
Personal management classes
Business/law
Extensive retail sales and business sales experience
Took At&t training courses which included proper talk paths to use and entry level store management trainings
LICENSES AND CERTIFICATIONS:
Drivers license
CPR Certification
Business Expert (At&t)
Notary public
AWARDS:
Good Conduct Award (military award)
United states Academic Award For Both Math And Social Studies
Distinguished Social Studies Award
PROFESSIONAL MEMBERSHIPS: Eagle Scout, Young professionals of Dubuque
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