Administrative Assistant Customer Service
Resume:
Linda Gross
Montgomery AL 36117
**.*****@******.***
SUMMARY
Precise, detail-oriented with sound judgement and decision-making skills. Experienced in branch management, customer service, financial advise, accounts receivable, accounts payable, payroll, and dispatch.
EXPERIENCE
Retired, December 2017-Current
Assistant Manager, OneMain Financial, Montgomery AL 2001-2017
• Adhere to company compliance and policies
• Interview applicants in order to complete their loan applications and help them to make the best loan for their financial needs
• Have approval authority for loans up to $15,000
• Close loans, including making sure all verification documents are in order and all loan documents are completed correctly
• Service accounts, including taking payments and helping customers with any questions they may have regarding their loan
• Promoted to Assistant Manager in 2005
• Promoted to Branch Manager in 2007
• Managed branch with 3-5 employees from 2007-2010 Office Manager, Bill Bradley Plumbing, Montgomery AL 1997-2001
• Supervised 3 employees as Office Manager
• Interview applicants for office positions
• Customer Service
• Accounts Payable
• Billing
• Completing documents for government construction jobs 2
1
Administrative Assistant, Capitol Refrigeration
1992-1997
• Payroll
• Billing
• Customer Service
• Completing documents for government construction jobs Administrative Assistant, Bill Bradley Plumbing, Montgomery AL 1976-1992
• Customer Service
• Billing
• Accounts Receivable
• Dispatch
INTEREST
• Quality time with family
• Photography
• SEC football
• Travel
2
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