Sales Executive Customer Service

Curriculum Vitae

Bilel Jaber

Address: Doha

Date of birth: 13 / 09 / 1997.

Nationality: Tunisian.

Email: *************@*****.***

Mobile Number:

PERSONAL STATEMENT

A proactive, customer-focused Salesman with successful sales experience and a positive, confident approach. Well-developed skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most apt products and services. Able to work well both in teams and on own initiative, with a proven record of contributing to process improvements. Resilient and confident, and works well under pressure. Seeking a role within a health and beauty company in which to use acquired skills and interests. KEY ACHIEVEMENTS

• Aura Fashion Retail:

Achieved 2nd best Retail Associate in the first month at the company

• Lacoste Tunisia:

Won top seller prize for two consecutive months, achieving 155% and 203% of monthly targets

• Patchi chocolates:

Salesman of the months of February/March and April, exceeding the required target by 55% on average.

EMPLOYMENT HISTORY

Abdul Samad Al Qurashi

Boutique supervisor (Festival City)

From 10th Aug-2020, till current

• Takes a supervisory role on a day-to-day basis, in a fast-paced retail environment

• Supports Store Manager with recruitment and providing on-the-job training

• Helping the customers to find the right products and always being positive and willing to assist my customer to the best of my ability.

• Provided excellent customer service at all the time 009**-********

Patchi chocolates

Boutique supervisor (Landmark)

From 30th Jun-2019 to 01st Aug-2020

• Understand and manage product knowledge and be responsible for the boutique team members

• Help customers with information about the product

• Ring up purchases

• Evaluate complaints

• Keep track of the inventory

Aura Fashion Retail

Retail Associate and customer service in KidzMondo Doha Park (Mall of Qatar) From 02nd Aug-2017 to 06th Jun-2019.

• Takes a supervisory role on a day-to-day basis, in a fast-paced retail environment

• Achieves personal sales targets in line with KPI objectives

• Supports Store Manager with recruitment and providing on-the-job training

• Creates a welcoming environment and provides excellent customer service including learning about products

• Provided excellent customer service at all the time

• Helping the customers to find the right products and always being positive and willing to assist my customer to the best of my ability.

Lacoste Tunisia

Sales Assistant

From 07th Mar-2016 to 12th May-2017

• Ordered and managed stock; stocked shelves

• Served and assisted customers on checkouts

• Answered the phone and helped with queries/complaints, remaining professional at all times

• Helped train new members of staff

Orange Tunisia

Sales executive / Call center

From 03rd Jan- 2015 to 16th Nov-2015

• Obtains client information by answering telephone calls; interviewing clients; verifying information.

• Determines eligibility by comparing client information to requirements.

• Establishes policies by entering client information; confirming pricing.

• Informs clients by explaining procedures; answering questions; providing information.

• Maintains communication equipment by reporting problems.

• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

• Updates job knowledge by studying new product descriptions; participating in educational opportunities.

• Accomplishes sales and organization mission by completing related results as needed. EDUCATION:

Hight school 3rd degree Private

English school

PERSONAL SKILLS

Professional worker / Responsibility / Flexibility / communication skills / up-selling and cross-selling

/ Honesty / Motivated / solving problems skills / team work / ADDITIONAL SKILLS:

Software:

POS system, PowerPoint, Word, Excel and Outlook

ADDITIONAL INFORMATION:

Languages: Arabic / English / French

NOC: Available

Driving licenses: Tunisian and international.

INTERESTS:

Arranging social activities for family and friends, going to the gym, health and beauty, Learning new things.

Contact this candidate