MARILYN E. FRANCISCO
************@*****.***
Location: Pasig City Philippines-Availability: Anytime
CAREER OBJECTIVE
To seek a job opportunity and to work with integrity and loyalty to the Organization/Company and willing to render excellent customer Service where my experience can make extensive contribution towards the growth and benefit of the Organization/Company.
CAREER PROFILE
Almost 3 Years of experience in BPO Industry (CONCENTRIX) as a Customer Service Representative. Accounts: Globe Telecom, Bed Bath and Beyond (U.S.A and Canada Account),United Airlines (U.S.A account) (2019-2021)
Almost 2 Years of Experience as Online Teacher in ESL Company (ACADSOC) teaching English Language for Chinese Student as there second Language.(2020-2021)
9 Years of experience as Office Clerk under S & M Fishing Company. Industry which provides canned sardines and any other aquatic products around the world. (2010-2019)
Almost 1 year of experience as Extra Waiter under Garden Orchids Hotel, the organization which gives Hospitality and High level of Customer Services to all the clients. (2013)
Almost 1 year of being Korean Language Instructor (KUEN-K Training Center) Zamboanga City Philipines. (2018)
EDUCATION
(HRM) – Hotel & Restaurant Management
Zamboanga Polytechnic School
Zamboanga City Philippines
WORK EXPERIENCE
May 2019- Present-Customer Service Representative (CONCENTRIX)
2020-Present-Online Teacher (English Language) (ACADSOC) Chinese students.
July 2010 – April 2019 -Office Clerk S & M Fishing Company Zamboanga City Philippines
SKILLS
Great Communication skills.
Fast learner w/ Positive Attitude.
Ability to handle stress.
Good Customer Service.
Ability to deal w/ irate customers.
Working fast with excellent result.
Ability to teach other nationalities (English Language).
LANGUAGE PROFICIENCY
English/ Tagalog/ Basic Korean
PERSONAL
Nationality: Filipino
Civil Status: Single
Age: 29
Date of Birth: Nov 26, 1992
Passport No.: P4531615B
Seaman’s Book NO.: C1006430
REFERENCES
Sanny B. Francisco: S & M Fishing com.
Owner/Manager
Bryan Go: Garden Orchid Hotel
Owner/Manager
Jun Lunar: MEP Manager