Member Team Administrative Assistant
Resume:
Trena l Konate Alexandria VA *****
**********@*****.***
Summary:
Skilled Manager offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day to day operations and bottom-line profits. Forward thinking Administrative assistant with 10 years of relevant work experience. Offering excellent problem-solving communication and multitasking abilities. Background planning and managing innovations to existing processes implementing new process.
Jimmy Johns -Manager: 10/2018-01/2021
Vienna, VA
Executed new training initiative to improve skills and develop leaders from within
Managed day to day operations including supervision and assignment delegation for 10-member team.
Determined efficient work schedule for team on daily basis to keep project moving and each shift properly staffed.
Open and Close Restaurant
Collaborate with staff to maximize customer satisfaction streamline procedures and improve bottom line profitability.
Trained and mentored new employee to maximize team performance and achieve daily performance objectives.
Pops Diner- Manager: 04/01-12/2004
Winchester, VA
Managed day to day operations including supervision of 25 team members.
Maintained and open professional team relationship to quickly identify and resolve issues.
Met financial targets with close monitoring of expenses and waste labor hours and supply use.
Made proactive strategy adjustments to maintain performance and objectives.
Developed strategies for training for other chains Increased productivity by 100% and reduced waste by 80% by consistently seeking efficiencies.
Arby’s Assistant manager: 06/2001-11/2003
Supported sales management to optimize business development.
Trained team of 15 to deliver outstanding customer service.
Cultivated customer loyalty leading to service standards.
Ran financial reports scheduling inventory control.
Secured revenue accurately monitoring transactions and deposits to eliminate discrepancies.
Skills:
Contract Development and management Issue conflict resolution
Staff development Brand management
Project management Food sales handling
Employee conflict resolutions
Education:
High School Graduate
Rise-Up Customer Service and sales professional Class 05/2018
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