York University Medical Billing

Lois Helfer 585-***-****

* ***** **** ***** *********, NY 14606 ***********@*****.***

OBJECTIVE

To obtain a position as a Secretary, Clerical or Administrative Assistant where I can maximize my skills and experience.

SUMMARY OF QUALIFICATIONS

25+ years of Administrative/Clerical experience. Strong verbal and written communication skills.

Skilled in Microsoft Professional Office: Word, Excel, and Outlook.

Proficient in database management, inventory and quality control, vendor relations and account reconciliation. Experienced in medical records filing and charting.

Ability to work with diverse populations. Customer service oriented.

Maintains discretion, confidentiality, and tact under all circumstances

Focused on prioritizing job assignments

Able to apply organizational skills to various functions including managing special events/conferences and conducting training classes

PROFESSIONAL EXPERIENCE

Administrative Assistant, Rochester Works, Rochester, NY 06/16- present

Implemented all office procedures for the Work Experience Program.

Worked closely with the service advisors regarding client’s attendance, job sites

and job changes.

Inputted all clients’ attendance into the Monroe County database.

Answered customer inquiries and resolved problems while working with a diverse population.

Provide clerical support to program manager and supervisors.

Secretary, SKIP of NY (Sick Kids In Need of Involved People), Rochester, NY 06/12-06/16

Answered, screened and directed inbound phone calls

Performed general secretarial duties including-meeting scheduling, appointment set-up, faxing and mailing.

Received and sorted e- mail and electronic deliveries.

Handled general requests for information and data.

Performed basic customer service functions.

Completed scanning process including, sorting and applying naming conventions to files.

Completed new paperwork for new employees. Processed payroll.

Ordered all office supplies on line.

Handled medical billing for client services.

Clerical Support, Lifespan, Rochester, NY. 02/12-06/12

Provided clerical support to Ombudsman program. Inputted data from reports into a state database. Typed documents and correspondence.

Inputted mileage numbers for 200 volunteers into an Excel worksheet and e-mailed

information to accounts payable. Designed invitations for special events.

Sorted and distributed mail. Ordered office supplies on-line.

Secretary, Dr. Alice Tariot, Rochester, NY. (Part-time) 12/09-12/11

Pulled and filed charts and records. Scheduled appointments. Checked patients

in and out. Verified insurance information.

Typed letters and correspondence. Used postal machine to postmark outgoing mail.

Administrative Assistant, Catholic Family Center, Rochester, 10/05-11/09

Provided clerical and support services to Management staff including filing, faxing, and

copying documents, transcribing minutes, making travel arrangements, and typing correspondence.

Completed all necessary paperwork for newly hired employees. Processed payroll.

Assisted with compiling medical records and entered information into database.

Submitted information to Compliance Director to comply with health and safety regulations.

Secretary, Family Services of Rochester, Rochester, NY. 07/04-10/05

Performed general administrative tasks including answering phones, preparing reports,

scheduling appointments, data entry, and verifying medical insurance.

Set-up new client files and coded charts. Performed Medicaid and private insurance billing.

Ordered office supplies. Maintained petty cash and made bank deposits.

EDUCATION

A.S. in Computer Science, Monroe Community College, Rochester, NY.

A.S. in Secretarial Science, Monroe Community College, Rochester, NY.

B.A. in Business Administration, New York University, New York, NY.

Contact this candidate