Customer Service Sales Consultant
Resume:
Jordan Pasquale
Assistant Manager - Jeremiah's Tavern
Rochester, NY 14606
*******@*****.***
* Communication and interpersonal skills to build and establish rapport and connections with others
* Motivated and focused on exceeding and delivering high quality results
* Technology Skills: Google Analytics Certified, Point of Sales, Prezi, Adobe (Photoshop, Premiere, Illustrator), Microsoft Office, and Sony Vegas, Web Design (Weebly, Wordpress, Wix) Willing to relocate to: Myrtle Beach, SC - El Paso, TX - Tampa, FL Work Experience
Waiter
110 Grill - Rochester, NY
September 2021 to Present
• Tend to multiple tables within the restaurant maintaining excellent customer service
• Multitask multiple responsibilities on the dining floor
• Assist in side work to maintain a clean and respectable work place Cheer and Tumbling Coach
Dynamic Elite Athletics - Rochester, NY
December 2020 to Present
• Create a curriculum for over 100 athletes at all skill and intellectual abilities
• Coach a 2.1 Level Junior Prep Team of 12 Kids and 2 JR coaches
• Instruct all levels of tumbling classes within the gym
• Maintain team, class, and private lesson schedule
• Assist in choreography outward
General Manager/Bartender
Fatsos XL Bar and Grill - Rochester, NY
March 2020 to Present
• Overlook payroll budget, scheduling, and time off requests
• Manage liquor inventory levels for ordering and stock management
• Direct manager for all bartenders and servers for all requests, concerns, and efficiency Sales Consultant
Cortese Auto Group - Rochester, NY
November 2020 to May 2021
• Handle all customer interaction through the car buying process
• Manage numbers and negotiations in an individual sale
• Consult with management, accounting, and tech team before, during, and after on the entire process of purchasing
Front End and Bakery
Wegmans - Rochester, NY
March 2017 to September 2020
* Adapted to several positions and exceeded expectations while providing exceptional customer service
* Exemplify the company slogan of "every day you get our best" Bakery
* Oversee daily tasks in service bakery
* Oversee simplification requirements to provide higher efficiency in the department
* Read and follow daily production guides
Bartender and Disc Jockey
Pineapple Jack's - Rochester, NY
August 2013 to March 2020
* Serve customers in a timely and efficient manner; establish a fun and relaxed atmosphere
* Maintain a clean and stocked bar to generate revenue and provide a quality customer experience Assistant Manager
Jeremiah's Tavern - Rochester, NY
November 2018 to May 2019
* Prepare weekly labor budget and schedule employees within budgetary guidelines
* Oversee the front end and kitchen operations
* Supervise 30 staff members and provide outstanding customer service
* Ensure consistent product quality to meet company standards and expectations Wireless Account Manager
Cellular Sales Verizon - Rochester, NY
April 2018 to November 2018
* Maintain a high volume of sales numbers and metrics
* Connect with current and potential customers on sales promotions to drive sales
* Spearhead the number one sales team in the companies' market Head of Talent Relations and Marketing
International Wrestling Federation - Brockport, NY December 2015 to November 2018
• Coordinate talent salary, hotels, and accommodations
• Manage all social media accounts and public presence
• Created event posters through Adobe Photoshop
• Guarantee event fluidity of talent, venue, and management Marketing and Sales Intern
Sinclair Broadcasting Group - Rochester, NY
September 2017 to May 2018
• Conduct cold calls to potential companies for advertisement inquires
• Create and design sales packages to present to clients through Adobe Photoshop
• Participate in customer connection meetings
• Produce and provide voice overs on commercials
Education
Bachelor of Science in Business Administration
Roberts Wesleyan College - Rochester, NY
August 2014 to May 2018
Skills
• Social Media
• Photoshop
• Indesign
• Digital Marketing
• Email Marketing
• Adobe
• Google Analytics
• Web Design
• Search Engine Optimization (SEO)
• Cheerleading
• Sports Coaching
• Adobe Illustrator
• Google AdWords
• WordPress
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