Administrative Assistant Resources
Resume:
AMELIA HOLBROOKS-GIBBS
Brooklyn, New York 646-***-**** ******.*********@*****.***
OVERVIEW OF QUALIFICATIONS
20+ years in Human Resources - Adaptable and compassionate workstyle to support office operations Administrative - Experience with medical and human resources administration supporting patients & staff Languages - Bilingual in English & Spanish; skilled translator Technology - Microsoft Office, PeopleSoft, McKesson Citrix System, Homecare Home base, Integra, Data Entry COVID-19 Safety - Fully vaccinated and receptive to safety protocols EDUCATION & TRAINING
Bachelors of Business Administration, Nyack College Concentration in Business Management & Leadership, GPA 3.5 / 4.0 Associate of Occupational Studies in Business Administration, ASA College Sub-Paraprofessional Certification, New York City Department of Education PROFESSIONAL EXPERIENCE
Clinical Reimbursements Specialist, Personal-Touch Home Care July 2017 - April 2020
● Successfully processed 30+ payment vouchers per day
● Collaborated with nurses and medical staff to ensure accurate documentation for active patients
● Responsible for maintaining updated reports for hundreds of in-home patients per month
● Reconciled monthly payments to prepare for successful auditing and confirm quality assurance Billing Associate, CityMD February 2017 - March 2017
● Called 25+ patients per day to settle billing issues and provide patients with guidance as necessary
● Contacted insurance companies for billing issues or questions
● Advocated for patients and the clinic by contacting insurance providers to request required payments
● Ensured all documents were filed and scanned data into patient’s electronic medical records Intake Customer Service Representative, VillageCare Home Health March 2015 - March 2017
● Ensured staff adherence to patient care by reviewing patient notes and treatment plans
● Managed documentation for hundreds of patients
● Collaborated with external providers to collect all outstanding payments within certification periods
● Followed up with hospitals, medical centers and providers to close out all cases Temporary Human Resources Assistant, Jewish Child Care Association December 2016 - January 2017
● Streamlined the hiring process by managing employment verification.
● Created 50+ new hire files and collected documentation for interviewers and hiring managers
● Maintained employee files records database to ensure accurate and current information
● Responded to candidate employment inquiries
Temporary Human Resources Coordinator, Center Light Rehabilitation Center May 2013 - November 2014
● Managed verification processes of nurses’ credentials and licenses, and Medicaid/Medicare payments
● Responsible for obtaining physicians’ signatures and documentation for all patients plans of care
● Oversaw auditing readiness by managing new-hire onboarding forms. Contracted Receptionist, GMD Shipyard Corp. October 2011 - December 2011
● Translated for Spanish-speaking clients and vendors including documents and invoices
● Responsible for maintaining timesheets and ensuring accurate and on-time payroll
● Processed security IDs for all incoming employees Temporary Investment Services Administrative Assistant, Citigroup January 2009 - May 2010
● Received and approved client incoming and outgoing correspondence.
● Created and maintained account spreadsheets, Compliance reports, surveillance reports and others.
● Processed all new hires; ensure all licenses (U-4, U-5), fingerprints, and necessary forms.
● Prepared documentation for audits, processed client checks and securities. Temporary Human Resources Administrative Assistant, Port Authority of NY & NJ May 2007 - July 2008
Pre-screened candidates and scheduled interviews Port Authority Police Recruitments.
Coordinated drug/background screening appointments and Coordinated new-hire orientation.
Prepared new hire onboarding packages
Temporary Human Resources Assistant, MJH Life Sciences March 2007 – May 2007
● Prepared offer letters for Nurses LPN, RN new hire packages. .
● Coordinated new hire nurses schedule for orientation.
● Conducted appropriate background checks licenses/credential. Human Resources Administrative & Junior Recruiter, Financial Regulatory Authority March 2000 – July 2006
● Finra, NSD, Nasdaq & the American Stock Exchange
● Scheduled applicant interviews and administered writing tests, drug and Background Checks.
● Prepared new hire packages, which includes benefits, I-9 forms, etc.
● Maintained employee files records database to ensure accurate and current information.
● Organized and provided support to Human Resource Recruiter during Open House, Job Fairs.
● Reviewed and screened resumes for internship program
● Prepared Employee benefit packages
● Data entry
● Performance evaluations
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