John R. McClusky

*** ******** ****** *****, **** 808

Clarksville, TN 37042

Email: adp9zf@r.postjobfree.com Phone: 520-***-****

Professional Summary: Over 20 years of human resources management experience in multiple functions: Benefits Administration, Employee Assistance Program, Community Outreach, Employee Development, Employee Relations, Employment Law, Executive & Employee Coaching, Health & Wellness, HR Strategy, Innovation & Process Improvement, Leadership Development, Mentorship Program, New Employee Orientation, Organizational Development & Effectiveness, Performance Mg t, Servant Leadership, Staffing, Survey Initiatives, Talent Acquisition, Training & Development, Transformation & Change Mgt.

EDUCATION

Wilmington University – Jun 1997; New Castle, DE

Degree: Master of Science – Major: Human Resources Management

New School for Social Research – May 1993; New York, NY

Degree: Bachelor of Science – Major: Human Resources Management

SKILLS/EXPERIENCE

Developed, wrote, modified, and communicated new and existing organization personnel policies.

Conducted employee relations functions; consulted with legal experts, supervisors, and managers.

Managed employee health and wellness programs, training initiatives, and related HR metrics.

Analyzed HR metrics and the strategic plan: Recruitment, Training and Development, Continuous Process Improvement and Innovation, Change Management, Performance Management, Retention.

Investigated cases involving potential misconduct, performance concerns, and disciplinary issues.

Over 20 years of experience as a trainer, facilitator, coach, consultant, and HR business partner.

Managed organizational assessment processes: surveys, interviews, focus groups, analysis, reports.

Experienced Gallup Q-12 Employee Engagement Survey facilitator/coordinator and strength coach.

Facilitated Leadership Challenge workshops; provided 360-degree leadership inventory coaching.

Experienced instructional designer and online course manager using multiple online LMS systems.

HR LEADERSHIP SKILLS/EXPERIENCE

Extensive leadership experience: transformational, servant leader, integrity, team building, decision making, problem solving, 360-degree assessments, coaching, leading change, leader development.

Oversaw all staffing and talent acquisition activities, initiatives, and processes: recruitment, position postings, direct hiring, job fairs, employee promotion/growth, exit interviews, process improvement.

Supervised human resource department’s administrative and benefits & compensation functions.

Utilized transformational & servant leadership skills in the development and implementation of training programs and initiatives: servant leadership, supervisor training, new employee orientation.

Advanced servant leader and leadership development programs: design, execution, and evaluation.

Managed the organization’s Employee Assistance Program (EAP) and resource assistance network.

Developed and implemented a change management education, training, and coaching program.

Participated in the development and implementation of employee mentorship programs & initiatives.

TECHNOLOGY SKILLS

Experienced in the use of computer hardware: desktops, laptops, multi-function printers, scanners, copiers, video projectors, hardwired & wireless connections, troubleshooting, data storage/recovery.

Advanced computer software experience: G-Suite, MS Office (Outlook, MS Office, Excel, Power Point, Word, Publisher, Access), Search Engines (Chrome, Edge, Firefox, Google, Opera), Sharepoint, Visio. Learning Mgt Systems (LMS): Articulate, Blackboard, Blackboard Vista, Canvas.

Superb data research/updates/storing skills: database, spreadsheets, HRIS, HRMS, ADP, cloud.

EMPLOYMENT HISTORYr

Wayland Baptist University HR Business (PT-online) Division Faculty May 2000 – Present

Webster University HR Graduate Business Faculty (PT-online) Aug 2000 – May 2019

U.S. Air Force HR Org. Development & Wellness Mar 2004 – Jul 2017

State of Arizona HR Staffing Manager Aug 2000 – May 2002

TriWest Healthcare Alliance Office Manager May 1999 - Aug 2000

MILITARY SERVICE

U. S. Air Force Personnel Program Manager, Leader, Supervisor 1979 – 1999 Honorable Discharge Awards: Meritorious Service Medal (2), Commendation Medal, Achievement Medal, Good Conduct Med. (7)

TRAINING

Feb 2021 Performance Management: Setting SMART Goals, Fred Pryor

Feb 2021 Learning Styles: Managing Multiple Learning Styles, Fred Pryor

Feb 2021 Learning Styles: Different Learning Styles, Fred Pryor

Nov 2020 Writing for the Web, Fred Pryor

Oct 2020 How to Deliver Engaging and Interactive Online Training, Fred Pryor

Jul 2020 Ethics for Everyone Series (13 Courses), Fred Pryor

May 2020 Microsoft Teams for Training, Fred Pryor

Jan 2020 Articulate Training Design System: Storyline, Rise 360

Oct 2019 Google (G) Suite Training, Udemy

Sep 2019 Incorporating Active Learning Strategies; Go2Knowledge

Feb 2018 Family Educational Rights and Privacy Act of 1974; Webster University

Mar 2017 Green Dot Annual Certification Update

Jan 2016 Green Dot: Workplace Violence Prevention Coordinator/Trainer

May 2015 QPR Gatekeeper Suicide Prevention

Jan 2015 OSHA Employee Health and Safety, U.S. Air Force

May 2014 Sexual Assault Program Facilitator, U.S. Air Force

Jun 2013 aster Resilience Trainer, U.S. Air Force

May 2013 Instructional Systems Development, U.S. Air Force

May 2012 Defense Employee and Labor Relations Symposium

Sep 2011 Safety Volunteer Protection Program Conference, Department of Defense

Nov 2010 Continuous Improvement, Defense Acquisition University

Nov 2010 Intro to LEAN Processes, Defense Acquisition University

Oct 2009 Gallup Q-12 Engagement Strength Finder

Mar 2007 College of Executive Coach Intermediate Training

Sep 2006 Leadership Mirror - 360 Assessment Tool, DDI

Aug 2006 College of Executive Coaching Introduction Training

Aug 2005 Leader's Institute: Presentations Course

May 2005 Six Sigma HR Focus, SHRM

Mar 2005 Leadership Challenge Facilitator, Sonoma Learning Systems

Mar 2005 Leadership Practices Inventory (LPI), Sonoma Learning Systems

Dec 2004 Balance Scorecard Strategic Planning,

Aug 2004 Change Management Certification, Change Management Learning Center (PROSCI)

Mar 2004 Human Resources as Consultants, Peter Block Training Programs

CERTIFICATIONS

Articulate 360/Rise 360/Storyline 360, Yukon Learning Mar 2020

Live the Green Dot, Violence Prevention Coordinator Jan 2016

Master Resilience Trainer, U.S. Air Force Jun 2013

Instructional Systems Design, U.S. Air Force May 2013

Leadership Challenge Facilitator/360 Degree Assessment (LPI), Sonoma LS Mar 2005

Change Management Professional, Chg Mgt Learning Center, PROSCI Aug 2004

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