Zindy Macias
Chicago IL *****
**********@*****.***
www.linkedin.com/in/zindy-macias
Skilled and accomplished Business graduate offering a Bachelor's degree in Spanish & Hispanic Studies with multiple concentrations in Business Administration & Finances from the University of Illinois at Chicago. Extremely successful in administrative settings, especially among the education sector. Additionally, possesses Social Media expertise in creating, implementing, and optimizing social media strategy for companies and/or brands with a collective amount of followers and/or supporters. Relentlessly focused on generating new revenue through the use of social media. Ready to bring this energy & commitment to an environmentally focused finance/fashion brand.
Concentrations: Financial/Managerial Accounting, Managerial Finance, Investments, Management Information Systems, Business Project Management, Project Management, Business Development, Brand/Event Management, Social Media Relations, Marketing Operations, Recruitment, Writing/ Design, Public Speaking, Data Analysis, Digital Media, Content Management, Administrative Duties, IT/MS Office Skills
Objective:
To combine analytical, practical, and innovative perspectives to create value among our communities. The goal is to strategically connect individuals to effectively reach diverse audiences and make an impact on any business setting no matter what the sector through the use of social media outreach & platforms.
Highlights:
●LARES Recruiting/Family Guide Counselor volunteer work at the University of Illinois at Chicago
●Human Rights Defender volunteer work
●Puerto Rican Studies volunteer work
●Translation Services Volunteer Work
Education:
08/2016-08/2020
Bachelor of Arts in Spanish with a concentration in Hispanic Studies
Minor/s: Business Administration & Finance
University of Illinois at Chicago
●GPA: 3.92 out of 4.0
●Member of Tau Sigma National Honor Society
●Dean's List (2018-2020)
●Recipient of Lares Tuition Award & Illinois Legislative Latino Caucus Foundation Scholarship Award (ILLCF)
Experience:
CIB Operations-Transaction Specialist
Wholesale Lending Services
JP Morgan Chase Receivable Operations
01/19/2021- Present
●Ensuring workload is completed as outlined in departmental procedures and policies
●Maintaining focus on customer service and quality
●Participating in evaluations, coaching, and counseling sessions of front line associates
●Remittance Processing experience
●Ability to analyze and comprehend client’s standard operating procedures and instructions
●Production environments focus around meeting deadlines and quotas
●Keen sense of quality control and practices
●Proven ability to lead in a production/operations environment
●Strong written and verbal communication skills
●Excellent organizational skills
●Solid judgment and reasoning skills
●Flexibility and willingness to learn and be utilized in all areas of operation
●Ability to effectively interact with all diverse groups within the organization
●Strong adherence to RISK prevention
Secretary
Children’s Clinic
32o Lake St
Oak Park, IL 60302
December 2020-January 2020
Welcoming patients and gathering information, assigning patient numbers, implementing admission and discharge procedures, updating databases and maintaining office and medical supplies. Attention to details, multitasking, telephone etiquette, courtesy, customer focus, and superb IT skills.
Sales Advisor
H&M- Hennes & Mauritz
October 2016-October 2020
Sales Associate
Boost Mobile
July 1, 2015- August 31, 2016
●Demonstrated exceptional use and care of merchandise at this flagship location.
●Chosen to have an overview of the floor by my managers, resulting in me leading my team to a good close.
●Promoting campaigns and trends to the customer to drive our conversion goal.
●Report and handle all required transactions (payments/returns/exchanges)
●Execute reductions, price changes, and transfers.
●Actively process, stock, and replenish garments on the sales floor and stockroom.
●Keep work areas clean and neat at all times to maximize sales.
Awards/Achievements:
●IL State seal of Biliteracy: Certified in both Spanish/English
●Granted a Resolution adopted by Mayor Rahm Emanuel
●Semi-Finalist on America’s Got Talent (Season 11)-Musicality Vocal Ensemble