CURRICULUM VITAE

Christine Magdy Michell Anes

Address: **** ***** ****** **,

Germantown, TN38139

Phone: 901-***-****

E-mail: adp9yx@r.postjobfree.com

Career Objective

To overcome the gap between academic knowledge and real-life applications through an open spirit geared by a will to grow and develop while remaining self-motivated and self-managed.

Education:

●Master’s degree in education, Concordia University Nebraska (2020-2021)

●Diploma Student; Early Childhood Education, Stratford Institute Online, 2014-2015.

●Bachelor of Arts in the English Literature, Ain-Shams University, Faculty of Arts, Cairo, Egypt, 2007-2010.

●High School Diploma, Our Lady of Perpetual Help Catholic School, Cairo, Egypt 2004-2007.

Languages:

•English: Fluent, spoken and written

•Arabic: Fluent, spoken and written

Previous Experience:

●Full time assistant teacher in Faith Lutheran Preschool (2018-2020)

●Drama Kids program, after school, Germantown public schools (2016-2018)

●Full time homemaker and mother of 9-months old baby boy: Daniel Goubran, 2014- 2015)

●Administrative Assistant to the Director of Rooms, Fairmont Hotel, Cairo, Egypt, 2012-2014.

Job Purpose:

oReview emails on daily basis, attend meeting & take minutes.

oAssist with other committee activities as requested.

oProcesses a variety of documents and materials (e.g. Expenses, attendance reports, etc.).

oPrepares a wide variety of reports (notices, reports, letters, and memorandums).

oAnswer calls from customers regarding their inquiries.

oManaging Rooms Division: Performing administrative tasks in regards of leader’s time-off scheduling, responsible for the Rooms division weekly meeting‘s minutes and planning all meetings headed by Director of Rooms.

oAssist in resolving any administrative issues.

oRevise the monthly expenses sheet, Enroll FPC Member for our regular guest, understanding the Opera system and profile plus system.

•Room Controller and Assistant Director of Front Office, Fairmont Hotel, Cairo, Egypt, 2011-2012.

Job Purpose:

oWelcome VIP and responsible for guests’ check-in and check-out.

oReview all daily functions and events.

oPhone customer service responsible

oReview guest profiles to prevent duplication.

oCommunicate cooperate with Reservation and Sales departments for crews and groups scheduling and planning.

•Customer Service Employee, Fairmont Hotel, Cairo, Egypt, 2010- 2011.

Job Purpose:

oDeal with any guest requests and issues by phone. Resolving al matters within the institution’s guidelines.

oAssisting guests with any requirements during stay.

oHandling guest Complaints.

oOpera System professional.

•Concierge, Fairmont Hotel, Cairo, Egypt, 7/2009-9/2009.

Job Purpose:

oFollow up with the Airport Office on the FPC arrivals coordinate with the Duty Manager.

oHandle guests’ airline ticket reservations.

Certifications:

•Marketing Diploma, American University in Cairo, Egypt, 2013.

•Computer Trainer Certification, Fairmont Hotel, Cairo, Egypt, 2013

•Conversation Course, British Council, Cairo Egypt, 2008.

•TOEFL, Ain Shams University, Cairo, Egypt, 2008.

•Social Work Course, Saint Mark Coptic Orthodox Church, 2008.

Professional Skills:

•Microsoft Office 2010 (Word, Excel, PowerPoint, Outlook).

•Opera System.

•Technical Writing.

•Problem solving skills.

Activities and Social Work:

•Sunday school teacher, Saint Mark Coptic Orthodox Church, Cairo, Egypt, 2009-2012.

•Volunteer social work; assisting in soup kitchens, preparing feast day celebrations for low-income families with Saint Mark Coptic Orthodox Church, Cairo, Egypt, 2009-2012.

•Leader of young students aged Kindergarten, JAC (Christian scout extracurricular activity), Our Lady of Perpetual Help, Cairo, Egypt, 2003-2007.

•Camps ‘Organizer for students aged Kindergarten, JAC (Christian scout extracurricular activity), Our Lady of Perpetual Help, Cairo, Egypt, 2003-2007.

•Choir Member, Saint Mary and Saint Athanasios, Cairo, Egypt, 2007.

References:

•Samia Attallah, MAEd: Germantown, TN, Phone: 516-***-****, email: adp9yx@r.postjobfree.com

•Amira Wassef, Phone: Germantoen, TN, Phone 901-***-****, email: adp9yx@r.postjobfree.com

Hobbies:

•Reading, Athletic Exercise, and swimming.

Personal Data:

Marital Status: Married to Sameh Goubran.

Children: Proud mother of 5-years-boy, Daniel and David 2-years old .

Contact this candidate