Personal Assistant Customer Service
Resume:
CURRICULUM VITAE
Nathasia-Lee Phillips
Nathasia–Lee Phillips
Unit No 1, The Den Complex, Springbok Street, Bloemfontein Free State 930*-***-*** 8056 adp9x6@r.postjobfree.com
PERSONAL STATEMENT
I would hereby like to apply for the positions as per your advertised vacancy. Your company will benefit from my objectivity, expert problem-solving skills, and my ability to communicate persuasively and openly. I am a friendly, loyal and courteous person, who functions well in both group, and individual contexts. I am also a creative and critical thinker, and have a passion for working with people.
The following qualities make me an ideal candidate for the position: I have a good degree of discipline both functionally and personally. I am trustworthy, and I always strive for excellence in my work. I display good judgement, and have a good awareness of self and others which will assist me to respond to policies, procedures and plans that impact on the company.
1
I am very well organised, take pride in my work and am dedicated to doing a good a job. I have a passion for my work and I am confident that my skills will translate well into this position. You will find me to be decisive, articulate, energetic and confident, the type of person on whom your team will rely. SKILLS
Active listening.
Critical thinking.
Goal setting and implementation.
Good problem solving skills.
Effective communicator.
Computer proficient.
Computer literate.
Fast learner.
Customer service.
Attention to detail.
Dependable.
EDUCATION
Bloemfontein High School
2009
Highest grade: Grade 12
Subjects passed:
English Second language.
Afrikaans First language.
Mathematics literacy.
Life orientation.
Consumer study.
Life sciences
CONTINUING EDUCATION
Bio-Derma Skincare Training Course.
Johnson & Johnson Pharmacy Academy Class of 2012.
New Product Development.
Indigo Cosmetics Beauty Academy.
2
CURRICULUM VITAE
Nathasia-Lee Phillips
EXTRA TRAINING
Data-capturing.
Filing and maintenance of data.
Goods receiving.
OTC (Over the counter) Medication.
Merchandising.
Cash Office.
Prescription Filing.
Meditech training.
RSS Training
MM Training (Stock ordering and counting)
Customer Care
Good Laboratory Practice
Quality Management system
Discipline in the Workplace
WORK HISTORY
Ampath Laboratory, Bloemfontein 01/01/2019 - Current Branch Admin Officer
Reconciliation of accounts
Weekly call list
Checking RS Management reports
Second in Charge
Creating new accounts and receiving payments, Daily Banking Send Away and Batching of necessary samples.
General office administration and email correspondence Receiving and handling of specimens.
Loggings.
OSR – Following up on outstanding results and send away samples. Experience in Meditech and RSS system.
Training of new DIC (Data – Input Clerk) employees. Liaising with Doctors and patients.
Ampath Laboratory, Bloemfontein 01/06/2016 – 31/12/2018 Data – Input Clerk
Creating new accounts and receiving payments.
Daily Banking.
Send Away and Batching of necessary samples.
E-mail correspondence.
General office administration.
Receiving and handling of specimens.
Results inquiries / Loggings
Liaising with Doctors and patients
OSR – Following up on outstanding results and send away samples. Experience in Meditech and RSS system.
Training of new DIC (Data – Input Clerk) employees. Honey Attorneys, Bloemfontein 01/04/2015 - 31/05/2016 Secretary in the department of deceased Estates and Wills Opening of new file and accounts (Deceased and Last Wills and Testaments). General file administrating as well as General office administration. Scheduling appointments.
3
Administrating and placing advertisements in terms of Article 35(5) and 29 Article 35(5) Liquidation and Distribution Accounts in deceased estates laying for inspection and Article 29 notice to creditors in deceased estates). E-mail correspondence and general office administration. Dictation.
3D Marketing Free State, Bloemfontein 21/07/2014 – 20/03/2015 Administration Assistant
Placing orders with suppliers.
Customer Service.
Operating the switchboard.
Issuing returns on damaged and expired stock.
Liaising with customers and reps.
Compiling portfolios with regard to promotional stock. Filing and general office administration.
Handling enquires with regard to pricing, stock counts and stock availability. Dis-Chem Pharmacy Northridge Mall, Bloemfontein 01/02/2010 – 18/07/2014 Cosmetics Consultant
Product sales
Customer service and complaints
Stock management
Stock take and ordering
Returning of damage stock
Liaising with customers and Reps
Meeting targets and deadlines with regards to sales HOBBIES & INTERESTS
Outdoor Activities, Travelling, Colouring, Baking
REFERENCES
Mrs Gillian Brown
Store Manager
Dis-Chem
Mrs Madelain de Villiers
Office Manager / Personal Assistant
Honey Attorneys
Mrs Charmaine Malherbe
Office Manager
3D Marketing
Mrs Ulricha Bok
Marketer
(Previous Admin Supervisor)
Ampath Pathologists
4
Contact this candidate