Administrative Assistant Customer Service

Kimberly D. Holloman

**** ** *** ** ****, Saint Pauls NC *910-***-**** * ***********@*****.***

PROFESSIONAL SUMMARY Highly motivated Administrative Assistant with proven organizational skills and knowledge. Excellent communication and people skills with strategic planning capabilities.

WORK HISTORY Administrative Coordinator, 05/1990 to 07/2017

Cumberland County Sheriff's Office, Fayetteville NC 28301

• Maintain Supervisor Calendar

• Coordinate travel arrangements for upcoming training classes for all staff

• Route Daily Mail

• Maintain maintenance contracts

• Prepare yearly budget and submit to meet deadline submission

• Collect and review employee timesheets

• Interview clerical candidates for positions available

• Supervise three office/clerical staff

• Review invoices for accuracy and submit for timely payments to vendors Customer Service Representative, 02/2017 to 07/2018 Nationwide Insurance, Agent David Evans, Saint Pauls, NC 28384

• Greet customers

• Daily bank deposit

• Generate quotes for auto insurance

• Purge customer files monthly

• Answer multi line phone system

• Add or delete vehicles for clients to policies

• Notarize titles for clients

SKILLS

• Customer Service

• Filing System Procedures

• Radio Communications

• Multi line phone system

EDUCATION Bachelor of Science: Business Administration, 2006 Campbell University - Buies Creek, NC School

Southview High School Graduated 06/12/1985

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