Angela Allen
Executive Administration Assistant
Detroit, MI 48235
****************@*****.***
Acting as the administrative point of contact between the executive and internal and external clients. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Patient Service Representative
Tenet Healthcare - Detroit, MI
October 2018 to Present
• Review medical record documentation
• Verify patient information and update demographics
• Maintain logs and compile data for use in statistical analysis
• Proficient in medical terminology and ICD-9CM and CPT-4 coding
• Provides analytical support for external audits and internal departments
• Reviews and responds to incoming and outgoing correspondence
• Completes assignments and workflows of daily audit processes. Assistant Manager
Dollar General - Saint Clair Shores, MI
May 2018 to October 2018
Dollar General Assistant Manager includes responsibilities of supervising and training entry-level employees, assisting in the hiring process, overseeing retail operations and ensuring customer satisfaction.
Corporate Information Specialist Administrator
Toyoda Gosei North America Corporation - Troy, MI
April 2016 to May 2018
1. Responsible for daily processing of Capital and Expense budgets throughout TOYODA GOSEI North America and 20 other TOYODA plant locations.
• Set short-term regional objectives and goals for the IT department.
• Assist in the direction and organization of specific projects.
• Prepare project plans and assign resources to accomplish each project on time and on budget
• Assist in planning and forecasting of capital and expense budget for multiple manufacturing plants in an international setting.
Home Health Aide
PRECISE HOME CARE - Detroit, MI
May 2015 to May 2018
As a home health aide each patient has different needs and our jobs is to be able to fulfill those needs to the best of our ability and to provide support to the clients for continuous care in the comforts of their own homes.
• Household chores
• picking up prescriptions
• Taking my patient to her Drs appointments
• making daily meals
Medical Charge Analyst
Henry Ford Health System - Detroit, MI
February 1993 to March 2016
Utilization of established coding principles and procedures
• Review medical record documentation
• Verify patient information and update demographics
• Maintain logs and compile data for use in statistical analysis
• Proficient in medical terminology and ICD-9CM and CPT-4 coding
• Provides analytical support for external audits and internal departments
• Reviews and responds to incoming and outgoing correspondence
• Completes assignments and workflows of daily audit processes Profession fee Audit
ROBERT HALF FINANCE & ACCOUNTING - Troy, MI
March 2015 to August 2015
Responsibilities
Verifying customers insurance to services rendered during their hospital stay. Account payable and receivable
Customer Service help for the patients to resolve issues with their bills. Skills Used
Blue Cross Blue Shield Access/ Snap/MCD/Medicare access for encounter verification. Sales Associate/Sales Operator
Best Buy Retail Store - Roseville, MI
October 2005 to November 2012
Ensure outstanding customer service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
• Maintain an awareness of all promotions and advertisements
• Assist as operator, providing callers with directions to store location, transferring calls to departments, and answering questions about products, services and advertisements
• Assist in completing price changes within the department
• Assist in ringing up sales at registers, collecting cash, checks, or credit card debit transactions Education
Associate's in Graphic Design
International Academy of Design - Tampa, FL
2009
Business Administration
Axia College - Phoenix, AZ
2007
Business Administration/Clinical Psychology
Ashford University - Clinton, IA
2008
Skills
• Statistical Analysis
• ICD Coding
• CPT Coding
• ICD-10
• ICD-9
• Medical Billing
• Hospital Experience
• Insurance Verification
• Medical Records
• EMR Systems
• Medical Coding
• Medical Office Experience
• Medical terminology
• Computer skills
• Leadership
• Computer literacy
• Microsoft Word
• Microsoft Office
• Microsoft Outlook
• Medical scheduling
• Problem-solving
• Flexibility
• Reliability
• Medical receptionist
• Management
• Team Work
• Analysis skills
• Microsoft Excel
• SharePoint
• Personal assistant experience
• Accounts receivable
• Administrative experience
• QuickBooks
• Data entry
Additional Information
SKILLS & ACCOMPLISHMENTS:
• Articulate business professional with outstanding interpersonal skills
• Highly organized and detail oriented
• Proficient in MS Word/Excel/PowerPoint/Office/Outlook/Type 125 WPM
• Resourceful problem-solver and capable of adopting a number of roles simultaneously
• Skilled with managing teams
• Excellent customer service skills, and outstanding administrative skills
• Highly motivated and dependable