U R A Y O U N G
Lauderhill, Florida 754-***-**** *****.*******.*******@*****.***
Energetic and passionate professional seeking a full-time position within your organization. I am eager to contribute my proven administrative skills and extensive knowledge to offer superb customer service and a prominent work ethic.
P R O F E S S I O N A L E X P E R I E N C E
TELEPERFORMANCE NORTH LAUDERDALE, FL
Sales Representative, July 2019 – Current
Handle and carefully respond to all inbound and outbound customer inquiries,
Also works with confidential customer information and treat it sensitively.
GLOBAL RESPONSE MARGATE, FL
Sales Representative, Oct 2017 – Feb 2018
Skilled customer service representative who helped clients find products suitable for their needs.
Aimed to resolve issues on the first call by being proactive, patient, empathetic, and understanding.
BAHAMA BREEZE SUNRISE, FL
Hostess, Feb 2017 – Feb 2018
Greeted guests and escorted them to the dining and bar areas
Served patrons quickly and efficiently to provide a positive dining experience
CONVERGYS TAMARAC, FL
Sales Representative, Oct 2016 – Apr 2017
Serviced existing accounts and established new accounts
Sold customer management and information management products
Listened attentively to customer needs and concerns
E D U C A T I O N
FLORIDA CAREER COLLEGE Business Certificate (2019)
MIRAMAR HIGH SCHOOL
High School Diploma (2013)
S K I L L S
Ability to excel in a fast paced environment
Remarkable leadership and teamwork
Astute learner who pays keen attention to detail