Customer Service Data Entry
Resume:
Elizabeth Todd
Motivated, optimistic, experienced, ready to grow.
Minot, ND 58701
**********@*****.***
ELIZABETH M. TODD
Phone: 850-***-****
**********@*****.***
Ability Summary
Experience in planning, directing, and coordinating supportive services of an organization, including recordkeeping, computer functions competitive marketing, and money management. 20 total years of direct Customer Service experience Reliable, Self motivated, Efficient
9 years Management experience
Abundance of job skill sets and ability to perform with integrity. Employment History
Safari Fuels
07/2021 to 10/2021
Store Director
Managing staff, stocking rotations, data entry, inventory management. Petco
Merchandising Operations Leader
10/2020 to 07/2021
Inventory management, clean atmosphere for animals, follow procedures for keeping staff engaged. Operations Manager
06/2015- 10/2020
Office Max, Minot ND.
Building a team and selling culture to provide our community with products and services that are needed to operate at work or home. Recieving and distributing warehouse merchandise. Creating store appearance according to company standards, being creative with merchandising when able. Maintaining sales metrics and driving profit margin. Being a team member and team leader. Assistant General Manager
09/2014 - 06/2015
Fuddruckers, SFS of Minot.
1603 35th Ave SW, Minot, ND
Assign tasks, follow paperwork procedures, use charts and compare notes, handle safe and money deposits. Microsoft office, and other programs used. Provide excellent customer service while maintaining a clean and healthy environment.
General Manager, Property Manager
12/2012 - 06/2014
Litke Investment Properties
2 Hotels, 2 Restaurants, Minot, ND
Plan, direct, and coordinate the operations of the hotels or restaurants. Utilizing skills of marketing strategy, computer knowledge with multiple programs, and customer service being one of the most important tasks.
Shift Manager
03/2012 - 02/2013
AAFES
Minot AFB, Minot Afb, ND
Directly supervise and coordinate activities of retail sales workers in the store. Duties included management functions, such as purchasing, budgeting, accounting, and personnel work. Using customer service as a key tool to improve business functions and growth. Server, Prep Cook, and Host
08/2008 - 03/2010
Hard Rock Cafe
Destin, FL
At all times I was responsible for making sure to provide customer service above normal standards to meet this globally recognized company and to uphold its reputation of being a leader in food, charitable donations, and entertainment venue. Money management, sales building, teamwork. Front Desk Attendant
01/2006 - 10/2006
Holiday Inn Express
106 Bayshore Drive., Niceville, FL
Housekeeping, data entry, keeping up with promotions, competitive marketing, money responsibilities. Customer service and multitasking while providing an enjoyable guest experience. Assistant Manager Retail
05/2003 - 01/2005
Allen Oil Company
Choctaw Beach, FL
Inventory, scheduling, data entry, bank deposits, customer service, create monthly, weekly, and daily reports. Used a variety of computer programs and worked with vendors to maintain best pricing options.
Occupational Licenses & Certificates
Hazmat and Osha Training
Serv Safe
First District Health Unit
03/2015 renewed 09/2021
Cybersafe: Small Business
SBA Office of Development
03/2014
Introduction to Accounting
SBA Office of Development
03/2014
M-1 Business Simplified
SBA Office of Development
03/2014
Marketing 101- Winning Customers
SBA Office of Development
03/2014
Forklift Operator
AAFES Exchange
10/2012
Diversity in the Workplace
Skill Path
08/2012
Appreciation of Excelling
AAFES EXCHANGE
08/2012
Excelling As a Manager
SkillPath On-site Training
06/2012
Serv Safe Certificate
Florida Dept. of Health
11/2010
Thank you for your time reviewing my resume.
Have a Great Day,
Elizabeth Todd
Authorized to work in the US for any employer
Work Experience
Operations Manager
Office Max
June 2015 to Present
Please contact for further information.
Education
High school diploma
SHAW Adult Center - Panama City, FL
2003 to 2003
High school
Skills
• training
• Operations
• Management
• Excel
• Inventory Control
• forklift
• Logistics
• Microsoft Word
• MS Office
• inventory
• Microsoft Office
• Property Management
• Budgeting
• Profit & Loss
• Assistant Manager Experience
• Recruiting
• Assistant Manager Experience
• Budgeting
• Office Management
• Pricing
• Profit & Loss
• Property Management
• Recruiting
• Shift Management
• Time Management
• Sales Experience
• Merchandising
• Purchasing
• Human Resources
• Project Management
• Strategic Planning
• Process Improvement
• Restaurant Experience
• Conflict Management
• Quality Assurance
• Event Planning
• Financial Report Writing
• Sales Management
• Team Management
• Payroll
• Forecasting
• Research
• Business Development
• Negotiation
Certifications and Licenses
Food Handler
Assessments
Customer Focus & Orientation — Highly Proficient
July 2020
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate