MARICELA ACEVES
Casa Grande, AZ *****
Cell: 480-***-****
****************@*******.***
Summary
Assertive and skilled at confidently guiding and monitoring to maintain and achieve proper order.
Dedicated and hardworking professional with experience in a fast paced environment. Skilled in team leadership, training and development, as well as development and implementation of programs and protocols. Offering ability to work both independently and as a collaborative member of a team to improve processes and meet organizational goals. Skills
First aid and CPR certified
Excellent problem solver
Ability to use the following office equipment;
computer, telephone, copy machine, fax machine
Experience
Ability to work flexible hours
Ability to Multitask
Bilingual interpreter
Harrahs Ak-Chin Casino Maricopa AZ 09/2021-Present
Bartender
Server
Customer Service
Bilingual interpreter when needed
Cash handling/Complete end of shift report
Core Civic La Palma Correctional Center Casa Grande, AZ Case Manager 06/2019 to 09/2021
Supervise Correctional Officers
Update daily intake reports
Provide paper work and supplies to Officers to have pod run smoothly
Conduct housing moves per facility needs
Bilingual interpreter for medical staff and security staff
Conduct weekly pod town halls to have detainees in compliance
Perform routine pod checks to provide security, safety and sanitation regulations within the Unit Core Civic La Palma Correctional Center Casa Grande, AZ Correctional Officer 08/2017 to 06/2019
Inspected cells and conducted random searches of common areas.
Maintained clear and open communications with all facility areas to support efficient and safe opera tions.
Signed in all visitors and completed appropriate visitation log forms.
Maintained daily logs of shift activity.
Perform routine duties of a Correctional Officer in accordance with established policies, regulations, and procedures to maintain order and provide for the safety, security, care, and direct supervision of those in your care during all phases of activity in the facility
Bilingual interpreter for medical and security staff
The Heart Clinic Scottsdale, AZ Medical Assistant 09/2015 to 06/2017 Organized charts, documents and supplies to maintain team efficiency.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
Bilingual interpreter
Rue 21 Casa Grande, AZ Assistant Manager 04/2009 to 09/2011
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across depart ments.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty
Education and Training
Certified Medical Assistant: Medical Assisting 05/2015 Carrington College, Phoenix, AZ
GED 03/2008
Central Arizona College, Coolidge,
Real Estate License (In Process)