Customer Service Charleston

James R. Nettles

********@*****.*** · *** Grassy Hill Rd., Summerville, SC 29483 · 843-***-****

Looking to obtain employment based on my past experience with my strong customer service skills. Also my Knowledge of the Transportation Industry, Dispatch of Cranes, heavy equipment, Intermodal trucking, and DOT Regulations. I have confidence that if given the opportunity and training, I would be an asset to your company.

Education

Trident Technical College

1992-1994 Business Administration

Stratford High School

1988-1992 High school diploma

Experience

Blue & Gold Transportation - N. Charleston

Logistics Coordinator 2019 - 2020

Coordinate shipping and delivery of containers to and from the SC State Ports and Norfolk Southern Railroads to customers. Schedule Intermodal freight. Monitor vessel schedules for incoming containers. Dispatch 25-40 drivers on multiple loads. General office duties. Goldberry’s Florist - Summerville, SC

Manager/Owner 2010 – 2018

Managed family owned business of 34 yrs. purchasing, accounting, payroll, scheduling, routing deliveries, customer service, and inventory. Everyday operations of running a small business. Universal Am Can/Louis Broadwell LLC – Summerville, SC Logistics, Dispatcher 2008-2009

Dispatch of long haul trucking in US and Canada, obtain profitable loads, customer service, and general office duties.

All Carolina Crane Rental – N. Charleston, SC

Operations Manager ( Dispatch ) 2003-2008

Dispatch of daily crane and heavy equipment, customer service, sales, managed 20-30 crane operators, obtained SC oversize load permits, office management, invoicing, scheduling. Refrigerated Container Services Inc. – N. Charleston, SC Office Manager 2002-2003

Accounting, payroll, inventory control of parts, purchasing, sales of refrigerated containers and parts. Demag Mobile Cranes – Ladson, SC

Parts & Service Coordinator 1997-2002

Customer service, expedite shipments of crane parts from the German factory to the customer, parts and service sales, warranty and insurance claims, and general office duties. Skills

● SAP, VI, Nexgen, AS400, Emcon, MS Word, Excel, Outlook, and POS Systems

Contact this candidate