Pamela West
EMT-Paramedic
Pearland, TX *****
*********@*****.***
• EMT-Paramedic
• Instructor/Subject Matter Expert
• Code Enforcement
• Projector Manager
• Program Specialist/Investigator
• Management
Work Experience
Office Manager/HR Operations
Pearland Healthcare Center - Pearland, TX
June 2011 to Present
Maintain all office daily/monthly/yearly reports as required by DSHS and Federal agencies; organizing clinical operations and form SOP for the Clinic; controlling correspondence such as Medical Records; with both other clinics and Insurance companies as required by Rules; HIPAA Compliance, Payroll; designing filing systems; ordering supplies; maintain Controlled Drug Records; interviewing new staff; assigning and monitoring clinical staff; training all new employees, updating staff to any changes; working in close corporations with the PA and Medical Director of the Clinic; Credentialing for all Doctors to Hospitals insurance plans CAQH; ICD- 9, ICD-10 coding; following up on EOB/Billing issues ... Team Player building strong relations; cultivating talent and training of employees, Crash Cart Leader, X-ray Tech, Orthopedic Casting as per SOP's, Paramedic skills used on a Daily bases NOTARY (State of Texas)
Instructor/EMT -Paramedic
Emergency Consultants Inc - Deer Park, TX
June 2016 to December 2019
Improved student test scores by 35% in one year by offering subject matter expertise. Developed and maintained robust training programs accomplishing Training Center goals. Maintained Petrochemical industry knowledge of Basic First Aid/CPR to meet industrial standards. Examiner for NREMT 10+ years
Projector Manager
TEEX/University of A & M - College Station, TX
June 2009 to June 2011
Responsibilities
Responsible for managing the EMS TX-DOT grant program; plan and analyze assigned projects, establish project parameters and set procedures to accomplish objects set by the Grant Data entry for all required reports
Ensured project goals and objectives are accomplished; assigned tasks and provide guidance to personnel involved in the project; traveled to various projects to confirm that all classes were being conducted according to guidelines, Management of 2.5 million dollar Grant Accomplishments
All goals set up were met and exceeded
Skills Used
Accounting skills used to manage a 2.5 million dollar grant funded by the Federal government, completing all detailed monthly reports
EMT-Paramedic, DSHS Course Coordinator, ITLS Course Coordinator Plan and analyze the assigned projects, establish project parameters, set procedures accomplish goals, assigned and provided guidance to personnel involved on the project Public speaking, attending all updates, traveling 25% Program Specialist IV/ Investigator/Code Emforcement Officer for the State of Texas
State of Texas Department of State of Health Services - Houston, TX February 2003 to May 2009
Responsibilities
Site visits and licensing with survey of EMS Providers, Course Coordinator, Monitoring, processing of Complaints, Investigations of possible violations, Compliance monitoring, Techinical Assistance, Team Building, Collaborating with others Specialist across the Sate of Texas; Paramedic duties; Piaster Shelter set up and control of shelter until areas have been made safe; Public speaking; Collaborating with Stakeholders; problem solver; traveling for work as required by job SOP. Data entry for all reports. All other required by job but not limited to.
Code Enforcement Officer;
Patient Care Attendant II
Herman Memorial Hospital System (Southeast) - Houston, TX March 1999 to June 2002
Responsibilities
PCA in both Emergency Room and 23 Hours Observation, One-On-One care trained, Quality Technician, Data entry, Blood draws, Triage, Pre-op, Suicide Watch Team, Crash cart team, EKG, all patient monitoring systems
Worked under the directions of Charge Nurse for both direct and indirect patient care, demonstrated extensive knowledge and skills of assigned speciality area/function Committed To Partners in Caring process
Skills Used
EMT-Paramedic, BLS, ACLS; Splinting and castings; stabilizing Patients Blood Draws, EKG, Crash Cart Team, One-on-One care, Suicide Watch Team Renal Dialysis Techinician
FMC Diaysis Center - Houston, TX
January 1996 to March 1999
Responsibilities
Renal Dialysis Technician trained by FMC as per their regulations, preformed dialysis treatment, prepared patients for safe and effective dialysis of Patients under the direction of the DON, record keeping, monitoring, obtain blood work from Patients. Operate and Maintain equipment, established respectful interpersonal relationships with the Patients, computer entry's, Crash Cart Team, Patient exams, any duties as required but not limited
Accomplishments
Team Lead
Skills Used
Renal Dialysis Technician, Medical Assistant,
EMS Inspector/Instuctor Code Emforcement @Public Works City of Houston - Houston, TX
March 1984 to July 1996
Responsibilities
Code Enforcement Officer of Sign Administration; site survey/inspection; Compliant Investigation; Citations written, Court appearances, testified; Public relations Representative for the Department; Training Officer; Safety Officer,
Data Entry, MS Outlook, PowerPoint, Windows8, Excel spreadsheets Education
ASA in Paramedical
Alvin Community College - Alvin, TX
2002 to 2004
Certificate of Emergency Medical Techology in Emergency Medical Technician- Paramedic
Alvin Community College - Alvin, TX
Skills
• State of Texas EMT-Paramedic; X-Ray; Casting Tech; Blood Draws; IV; Pulse OX, Drug Testing; EKG; Renal Dialysis Tech; Injections; EMR; MircoSoft Office; Patient Database Maintance; Mutli Phone systems; (10+ years)
• MircoSoft Office, PowerPoint, Excel Spreadsheet, Windows 2000 to Windows 8, Vista, Medcom, ICS system, Hazcom System Sybase/RAS, ICD-9 ICD-10 Medical coding (10+ years)
• Vital Signs
• Injections
• Receptionist
• EKG
• Patient Care
• EMR
• CPR
• Microsoft Word
Awards
Governors Award of Excellence 3 different times.
Certifications and Licenses
EMT-Paramedic
February 1976 to Present
Render Basic and Advanced life support of pre-hospital emergency care as per the rules of the State of TX; Training relative to medical and industry advancements; drive ambulance to emergency scenes, transport accident victims and medical patients to hospital; maintain all current certificates; keep records and logs of all daily activities; perform related duties as assigned; act as preceptor for EMS students; lead and participate in training classes for the pubic; assist and coordinate with the Medical Director
BLS, CPR; ACLS, PTLS, HIPAA Compliance Officer, NOTARY State of TXs NOTARY State of TX 3/18
Emergency Medical Technician-Paramedic 6/16
driver's license
EMT- Paramedic Certification
Present
Certification until 06/30/2024
Groups
Pearland EMS
May 1976 to 2003
Assistant to Medical Director for the City of PEARLAND, implemented policies, procedures mandated by both the State and Federal rules, Offical record keeper, Hiring of new Employees and training of all staff members both Paid and Volunteer, Liason Office, started the first 5 year plan for the EMS Division Supervising of 60+ employees
Volunteer Director for 6+ years, also held various other Officers in my career with Pearland Emgergency Medical Service,
Paramedic State of Texas Certification
Additional Information
I am excellent candidate for you and your Office; because I am a team builder; as well an excellent Self starter. I work well under pressure and stressful situations with a calm and effectively manner in all duties that were assigned and assisted in any possible manner to help the department. Maintain a positive attitude in dealing with customers/patients who might have customer/patient problems; to everyone's satisfaction
Liaison, with information technology support to solve important computer related issues, proactively ID and address problems
Consistently exceeded all goals set by management.