Call Centre Matric

MATSHIDISO

ESTHER MBELE

*********@*****.***

071*******

**** ********* ******

Moleleki Ext 3

Katlehong

1431

SKILLS

Communication skills

Excellent interpersonal skills

Microsoft Office

Slideshows/ Presentations

Google drive and Email

Social Media

LANGUAGES

English

SeSotho

IsiZulu

REFERENCE

Anthony P Mhlanga - "Mas'hambe

Consulting Pty Ltd"

Director

********@*****.***

Goodboy Lusiba - "Mas'hambe

Consulting Pty Ltd"

Former colleague

*******.******@*****.***

071*******

OBJECTIVE

I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business setting. My goal is to grow with the company that will expand my career to the next level and my performance should give me an outcome for my progress. EXPERIENCE

Mas'hambe Consulting (Pty)Ltd

September 2019 - March 2020

Office Administrator

Arranging meetings by scheduling appropriate meeting time. Manages correspondence by answering emails and sorting mail Answering phone calls and transfer them as necessary Drafting, formats and printing relevant documents

Photocopying and filling appropriate documents

Managing the reception area and looking after visitors. Taking care of website functions and social media profiles I Talk Solution

April 2018 - February 2019

Call Centre Agent

Communicating with customers by phone and email.

Offering assistance to customers to ensure they find the right product/service.

Creating a new feedback procedure for clients or improving upon the existing clients.

Referring customers to senior staff when necessary EDUCATION

OR TAMBO SECONDARY SCHOOL

2015

MATRIC

Grade 12

Rosebank College

2017

Business Management

Diploma in business management

Contact this candidate