Call Centre Matric
Resume:
MATSHIDISO
ESTHER MBELE
adp96k@r.postjobfree.com
Moleleki Ext 3
Katlehong
1431
SKILLS
Communication skills
Excellent interpersonal skills
Microsoft Office
Slideshows/ Presentations
Google drive and Email
Social Media
LANGUAGES
English
SeSotho
IsiZulu
REFERENCE
Anthony P Mhlanga - "Mas'hambe
Consulting Pty Ltd"
Director
adp96k@r.postjobfree.com
Goodboy Lusiba - "Mas'hambe
Consulting Pty Ltd"
Former colleague
adp96k@r.postjobfree.com
OBJECTIVE
I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business setting. My goal is to grow with the company that will expand my career to the next level and my performance should give me an outcome for my progress. EXPERIENCE
Mas'hambe Consulting (Pty)Ltd
September 2019 - March 2020
Office Administrator
Arranging meetings by scheduling appropriate meeting time. Manages correspondence by answering emails and sorting mail Answering phone calls and transfer them as necessary Drafting, formats and printing relevant documents
Photocopying and filling appropriate documents
Managing the reception area and looking after visitors. Taking care of website functions and social media profiles I Talk Solution
April 2018 - February 2019
Call Centre Agent
Communicating with customers by phone and email.
Offering assistance to customers to ensure they find the right product/service.
Creating a new feedback procedure for clients or improving upon the existing clients.
Referring customers to senior staff when necessary EDUCATION
OR TAMBO SECONDARY SCHOOL
2015
MATRIC
Grade 12
Rosebank College
2017
Business Management
Diploma in business management
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