Social Studies Customer Service

Tanisha Grant

Middlesex District, Dias P.O Lucea Hanover, Tel 876-***-**** ***************@*****.***

Objective

To gain employment in a company where I can use my skills and experience to help the company to achieve its goal while motivating myself to move forward by gaining adequate experience.

Education

CERTIFICATE IN HOUSEKEEPING (LEVEL 1&2) 2009-2011 HEART/NCTVET

·Major: housekeeping

CERTIFICATE IN FOOD AND BEVERAGE (LEVEL 1) 2009-2011& HEART/NCTVET

·Major: food and beverage

GRADUATE CERTIFICATE 1999-2003 MAY DAY HIGH SCHOOL

·CSEC: English -grade 2

· Social Studies -grade 3

Skills & Abilities

·Competent in computer

·Competent in technical skills

·Highly skilled in multitasking

·Highly dependable

·Great organizer

·Great communicable skills along with sharp listening abilities

·Initiative and problem-solving abilities

Experience

CASHIER PROGRESSIVE GROCERS LIMITED (SHOPPERS FAIR SUPERMARKET) 05/2017-PRESENTLY

·Greet customers.

·Take customer orders.

·Cash and present customers with receipts.

·Pack customers bag and check to see if all goods are in the bag.

FOOD AND BEVERAGE SERVER AND HOUSEKEEPER TROPICS VIEW HOTEL 04/2011-05/2017

·Clean guest room.

·Clean laundry and public areas.

·Take orders.

·Cash.

·Provide guest services.

·Clean and set tables.

·Wash and polish utensils.

·Wash dishes.

·Set up for functions.

·Serve for functions.

·Decorate for functions.

·Clean dining room.

·Assist with information.

·Record daily transactions.

·Serve in dining room.

·Record keeping.

RECEPTIONIST PATRICK’S CELLULAR SALES AND REPAIR 04/2006-12/2007

·Greet customers.

·Take customers phone for repair by technician.

·Write receipts.

·Logged phone in record keeping book.

·Relay information from customers to manager vice versa

CASHIER SUPER ST. PLUS WHOLESALE AND SUPERMARKET 02/2005-03/2006

·Greet customers.

·Take customer orders.

·Cash and present customers with receipts.

·Pack customers bag and check to see if all goods are in the bag.

SECRETARY NYS YOUTH PROGRAMMED (MANDEVILLE POLICE STATION) 07/2003-08/2003

·Logged all tickets in the ticket book provided in the department.

·Ensure that the tickets are taken to clerk of court office for logging.

·Attend court to get first hand view of all the proceedings.

Customer Service Associate

Sutherland Global Solution 2019-2020

Radius Global Solution 2020-Present

Effectively handle all incoming calls and follow up calls.

Provide responses to customer inquiries based on pre-determined scripts and procedures

Navigate through multiple computer applications with speed and accuracy

Provide customers with information about additional products and services

Other duties requested based on client requirement

Research and resolve customer problems

Contact this candidate