Front Desk Medical Billing
Resume:
Eileen Connolly
Westchester County
******@*******.***
Energetic and highly organized Administrative Assistant Specialist/Medical Secretary with advanced understanding of customers’ needs, and diligent assessment resulting in superior customer service with high levels of satisfaction. Seeking a position where skills acquired can be utilized in the health care facility to provide excellent interpersonal relations. Attention to detail and team participation with projects and deadlines. Professional courteous and friendliness are keys to success.
Education:
Sanford Brown Institute, White Plains, NY 3/11-3/12
Medical Billing/Coding Course
Westchester Community College
Msgr. Scanlan High School
Employment History:
TemPositions Group-Norwalk, NY
Assignment @NYP-Hudson Valley Hospital...as Mobile Unit Clerk ...4/4/2020-6/11/2020
Basic front desk receptionist skills for inpatient pandemic crisis departments.
Customer service and one-on-one counseling via telephone for families, indepartmental staff, chart maintainence, filing, assistant to senior administration of hospital and all clinical nursing, phyicians during uncertain events.
William Raveis Real Estate-Katonah, NY 11/2/18-9/4/19
Weekend Administrative Assistant-
Basic receptionist duties/prepare for open houses, paperwork needed for listings/buyers/rentals.
The Arc of Putnam-Carmel, New York::: 02/26/18-5/31/2020
Front Desk Receptionist…Mobile DSP/Mail Distribution/Data Entry
Miracle Ear Hearing Specialists, Somers, NY::: 2/2016-10/17
Front Desk Receptionist/Customer Service Representative
Receptionist/Financial Transactions, Appointment Calendar Management, Inventory Management.
Process new deliveries/data entry. Marketing skills: Assist with promoting sales for company's new location in Somers. Calculated monthly weekly reports.
State Farm Insurance Companies Mohegan Lake, NY:::10/27-09/18/2015
Customer Service Representative
Receptionist/Financial transactions via phone retrieval, payment reminders, one-on-one customer services. Process daily reports obtaining necessary paperwork from policyholders and auto dealers. Process anti arson applications for homeowners. Inventory management, mailroom processing, daily bank deposits.
Westchester Medical Center Valhalla, NY:::7/2013-5/2014
Patient Care Coordinator
Front desk receptionist for Ambulatory Surgery (2 weeks) and presently working in Radiation Oncology department. Administrative tasks including, assembled/maintained chart preparations for radiation therapy treatment area, inventory management/ordering supplies through Staples Advantage. Appointment confirmations for initial evaluations/follow up for both inpatient and outpatients. Maintaining monthly statistic sheet of physician consults both inpatient and outpatient. Registered patients for daily accounts on the A2K system.
*Mount Sinai-Riverside Medical Group Yonkers, NY:::5/12-6/12/12
Medical Billing Extern
Responsible for corresponding with several insurance companies. Following through with unpaid claims and receiving status reports. Mailing out 1000 billing statements to patients.
*NYS Veterans Home Montrose, NY :::3/10-8/10
Nurse Station Clerk
File/maintain medical reports accordingly, manage projects and tasks with appropriate deadlines, contact family members for residents’ appointments, communicate with interdepartmental personnel, inventory management for three supply closets, (clinical, medical and stationary).
*The Elant @Brandywine Briarcliff Manor, NY::: 9/08-11/08
Nurse Station Clerk
File/maintain medical reports and medical charts, Addressed issues involving patients with physical therapy, dietary, and recreation. Scheduled transportation with ambulate services and staffing coordinators.
*Yorktown Physical Therapy Yorktown, NY::: 10/07-2/08
Front Desk Receptionist
Scheduled initial evaluations and follow up examinations, Coordinate schedules for (6) physical therapists, make/arrange charts, processed co-payments, Processed mailings for Physician Letters and Discharge
Letters.
*William V. Jacobson, MD White Plains, NY :::1/05-2/07
Front Desk Coordinator/Administrative Assistant
Administrative duties with physician, make itinerary schedules for doctor to perform examinations at local schools & nursing homes within White Plains, Corresponded w/ departmental staff at White Plains Hospital, nursing homes, pharmacies, and insurance companies with orders pertaining to patient’s needs. Provided appropriate triage to phone calls for scheduling, Scheduled appointments pending medication status. Obtained insurance authorizations for diagnostic tests and prescriptions. Processed records for insurance authorizations,
For diagnostic tests, inventory management.
*The Esplanade
Assisted Living Center Chestnut Ridge, NY 2/04-8/04
Front Desk Receptionist
Process the mail and answer 4-call line switchboard, print up daily menus and recreation events, Assist administration with marketing/clerical advertisements, clerical Deadlines, provided one/one to those with dementia and mild-severe Alzheimer’s disease and those with depression.
*Mt. Kisco Medical Group, Mt Kisco, NY::: 4/03-10/03
Centralized Scheduler for Specialty Practice Department
Receive over 75 phone calls a day per specialty on a 5-line switchboard and scheduled patients accordingly for Ophthalmology, Dermatology, ENT, and Plastic Surgery), retrieve messages from pharmacy phone line for clinical staff to process.
*St. Agnes Hospital White Plains, NY::: 6/98-5/02
Unit Clerk/Physical Therapy Aide
(Inpatient) Transcribe medical orders for patients, schedule diagnostic test, and perform all non-clinical tasks for nursing administration/department staff. Maintain necessary requirements mandated by state/health regulations, Organize departmental charts/file system with proper documents and supply work area with both clerical and clinical supplies. (Outpatient) Schedule patients for initial evaluations; follow up appointments for the Ambulatory Clinic Unit which included: Pediatrics, Adolescent Pediatrics, Pediatric Neurology, Diabetes Center, Geriatric Medicine and Primary Care. Corresponded with HMO Workman’s Compensation and No Fault Insurance Companies, Follow up with correct demographics for registrar of new patients, and diagnosis codes. Also, assisted physiatrist/physical therapist with clinical wound care, Performed monthly checks to crash cart, assisted with ambulation of post-operative patients.
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