Manager Location

TIMOTHY L. HILL 912-***-****

Pooler, GA ***** linkedin.com/in/tim-hill-23869540 *******@*****.***

MANAGER OF OPERATIONS

Extensive experience in Operations Management (Warehouse, Customer Service, Route Optimization, Production Management, Merchandise Control Management)

Key competencies:

• Business planning / Development • Operations management • Operational troubleshooting

• P/L revenues and margins • Multiple project management • Task analysis

• Multi-site facilities management • Trend and competitive analysis • Crisis management

• High-expectation client relations • Joint venture formation • Training and development

• Increased productivity/efficiency • Computer savvy • HR responsibilities

• Production management • Managed union & non-union staff

SENIOR – MANAGEMENT HIGHLIGHTS

Took over Merchandise Control and turned stockroom into company Service Excellence

Stockroom in less than one year of taking position.

Worked with Sales Team to get samples of new product line to increase company sales.

Worked with Production Team to maximize our product input to increase P/L bottom line.

Service Management Team including customer relations & total operations management.

Produced existing company growth, increased gross margin, enhanced productivity, and set new standards through the proactive design of innovative programs, techniques, production methodologies as well as imaginative ways to create a safe workplace.

Increased company’s business through the implementation of profitable value-added services.

Created a Manager Trainee Program to increase the availability of future Managers.

Created an Avian Flu contingency plan per client request. This plan was written to decrease the disruption of an Avian Flu epidemic.

Incorporated senior management highlights with computer skills: Internet, Windows 95/2000/XP/Vista/Windows 7,8 & 8.1. Microsoft Office (Word, Excel, Power Point, and Outlook).

EMPLOYMENT HISTORY

Aramark Uniform Services, Savannah, GA 2007- 2020

Division of ARAMARK, a global leader in professional services. Since 1998, ARAMARK has consistently ranked as one of "America's Most Admired Companies" by Fortune.

Assistant District Manager, 2008 – 2017

Assisted with all aspects of Service Management. Total control of Training, scheduling, and reporting

Merchandise Control Manager, 2017- 2020

Worked with General Manager and Production Manager to control spending and control P/L bottom line.

World Super Service, Savannah, GA 2004 – 2007

Largest third-party laborer of warehouses providing services for all aspects of the business. Annual sales are over $50 million Company wide over 50 locations in 23 states.

Regional Manager, 2005 – 2007

Increased efficiencies without a reduction in quality. Molded location managers for future growth.

Increased revenue during Regional restructuring by acquiring additional business with existing clients.

Supervised all facility functions including controlling staffing levels to adhere to client’s peaks and valleys. Operational decisions to acquire additional staffing assistance from other locations nationwide to filling in short term with ancillary assistance.

TIMOTHY L. HILL page 2

World Super Service (continued)

Location Manager (2004 – 2005)

Managed newly acquired client (The Home Depot IDC). Started out with 3 managers (due to size) later being reduced to one. Increased client relations which resulted in promotion.

National Linen, Savannah, GA 1998 - 2004

Linen/uniform laundering and rental service for restaurants to hotel/hospitals. The Savannah locations revenue was near $7 million in annual revenue.

Production/Service Manager, 1998 - 2004

Worked with all aspects of the business to increase efficiencies through standardizing production to re-routing service routes/client relations.

Acton Enterprises, Lexington, KY 1993 - 1998

Retail Shoe Company based in South Indiana.

Area Manager

Supervised store managers in overall store operations. Oversaw advertising, promotions, merchandising, and the selection of product.

Maintained area’s inventory average of less than 2% gain/loss while accelerating sales up 15% against LY.

Hired and maintained staff to maximize sales and customer relations to sustain payroll parameters.

EDUCATION / DEVELOPMENT

Master’s Degree in Business Administration, American Intercontinental University

Bachelor of Science in Business Administration, Union College, Barbourville, KY

Graduated in the Honor Society of Iota Sigma Nu

Deans List 3 consecutive years

Academic All - Conference for 3 years

Academic All - District for 2 years

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