Customer Service Contact Details

LOGISTICIAN

PERSONAL DETAILS

Date of Birth: *th February 1981

Marital Status: Single /Male

Nationality: Zimbabwean

Drivers Licence: Class 2

Valid Defensive Driver’s Licence

CONTACT DETAILS

Mobile: +263-***-***-***

Email: ********@*****.***

LANGUAGES: English, Shona

PROFESSIONAL QUALIFICATIONS

2017: BCom Logistics and

TransportDegree

Great Zimbabwe University

2013: Diploma in Purchasing

andMaterials Management

Institute of Administration

andCommerce (IAC)

AREAS OF EXPERTISE

Procurement

Administration

Fleet Management

Quality Assurance

Training and Leadership

Distribution Management

Vendor and Staff Relations

Inventory Control Processes

Continuous Process Improvement

Standards / Procedures Compliance

Transportation / Materials Handling

ACHIEVEMENTS

Competently met deadlines by

ensuring implementation of

appropriate procedures for the

logistic process.

PIOUS WEDZERAI DZIMBA

PROFILE STATEMENT

A professional and knowledgeable Logistician with expertise in all aspects of logistics and transport management. Ability to review all processes and systems, to implement new plans and procedures as needed, and to assume the responsibility to create and maintain contingency plans. Possesses strong organizational, customer service, communication and technical skills. Detail-oriented and a great team player and leader with theability to multi- task and meet deadlines. Adept in the tasks of cost analysis, routing and scheduling, and tracking delivery processes. Seeking to leverage a BCom Logistics and Transport Degree, other qualifications, skills, and experience in contribution to greater goal in meeting organizational objectives and furthermore to broaden career horizons.

KEY SKILLS AND COMPETENCIES

Excellent customer service, communication, and math skills.

Understanding of safety/security processes and procedures.

Strong organizational and customer service skills.

Detail-oriented with the ability to multi-task and meet deadlines.

Attention to detail.

Strong time management skills.

Organization and Planning skills.

Quality management skills.

Project management and team working skills. Full participation and maximum delegation with appropriate support and guidance. WORK EXPERIENCES

GREEN FUEL (PVT) LTD (ZIMBABWE) June 2020-Date

Website: http://www.greenfuel.co.zw/

Position: Transport and logistics officer

TELCO ZIMBABWE Jan 2020- May 2020

Website: https://portal.telco.co.zw/

Position: Transport and logistics officer

HIGHLIGHTS OF PERFORMANCE STANDARDS

Expertly managing the execution, direction, and coordination of all transportation matters within the organization.

Implementing and delivering transport solutions to the group of companies.

Ensuring that all fleet vehicles are properly maintained.

Inspecting vehicles for overloading, damages, working conditions and reporting to the Procurement Head accordingly.

Arranging for all the fleet vehicle repairs and routine maintenance.

Ensuring that all drivers and operators have the correct and up to date qualifications.

Maintaining and completing related records accurately to include logs regarding the total distance travelled by the vehicles. Page2. PIOUS WEDZERAI DZIMBA Mobile: +263-***-***-*** Email: ********@*****.*** Achievements Continued.

Successfully led the team in developing

effective inventory management to

minimize loss and maximize

performance.

SOFTWARE SKILLS

High level Proficiency in:

Ellipse

Microsoft Packages

Internet Explorer

ACADEMIC

2001- 2002: Wanezi High School

Advanced Level

Management of Business C

Geography D

1997 – 2000: ST Matthias High School

Ordinary Level

8 passes including:

Mathematics and English

PERSONAL ATTRIBUTES

Hardworking

Perceptiveness

Self-Motivated

Team Player

Trustworthy

Goal Driven

Versatile

Fast Learner

Analytical

Enthusiasm, Energy and Drive

HOBBIES AND INTERESTS

Travelling Soccer

Rugby Networking

Continued.

Keeping and monitoring approved work schedules, and organizing team members.

Keeping up to date and a proper inventory of all vehicles, and performing daily checks on the same.

Allotting, monitoring and supervising all the responsibilities and tasks allotted to the drivers inclusive of ensuring safe parking of the vehicles.

Processing tollgate fees, book out and parking fees for the drivers.

Ensuring that all certificates of fitness, insurances and licenses of the vehicles are renewed on time.

Ensuring vehicles are kept in good working condition, and that repairs are cost effective and within budget.

Negotiating with suppliers on repairs, maintenance and spare part charges.

Ensuring vehicle tracking system is utilized to manage vehicle usage.

Fuelling and management of fuel consumption.

Fuel analysis and reconciliations.

Ensuring the fleet is always safe.

Monitoring and ensuring proper vehicles usage.

Procurement of new vehicles when required.

WALKERS GARAGE TRANSPORT Jan 2016-Dec 2019

Position: Logistics Officer

Key Duties and Responsibilities:

Managing the fleet of trucks.

Trip distribution.

In charge of the day to day operations of the transport department.

Efficiently managing a team of drivers and vehicles.

Responsible for all of the dispatching, routing, and tracking of delivery vehicles.

Ensuring company compliance of all transport policies, legislation and procedures.

Ensuring all transport fleet vehicles are properly maintained and serviced.

Maintaining accurate administrative records.

Organizing vehicle checks.

Identifying operational issues, potential problems and opportunities.

Resolving and managing queries and complaints courteously and efficiently.

Appraising staff performance and also taking disciplinary measures when required.

STEWARD BANK Jan 2014- Dec 2015

Position: Brand Ambassador

Key Duties and Responsibilities

Growing the banks customer base.

Cultivated and sustained positive working relationships with customers and staff members.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Educated customers on product and service offerings. Page3. PIOUS WEDZERAI DZIMBA Mobile: +263-***-***-*** Email: ********@*****.*** EARLIER EMPLOYMENTS

SHABANI MINE Sept 2012-Oct 2014

Position: Assistant buyer

Key Duties and Responsibilities:

Setting up and maintaining stock and supplier records.

Follow up on non-delivered supplier purchase orders and back orders.

Ordering product based on rate of usage and min/max quantities to maintain optimum levels. Position: Stores Clerk Jan 2010-Aug 2012

Key Duties and Responsibilities:

Receiving stock and ensuring the right quantities have been received, Issuing off stocks to various departments

Ensuring stocks are properly stocked and minimizing damage RTM (MIDRAND SOUTH AFRICA) Mar 2008- Dec 2010

Position: Call Centre Agent

Key Duties and Responsibilities:

Growing the customer base – customer recruitment; provided effective and timely resolutions to a range of customer inquiries and requests.

CHIKONDE FOODS May 2006- Feb 2008

Position: Marketing and Sales Officer

Key Duties and Responsibilities:

Strategic planning; Co-ordinating and directing sales strategies for the company. REFERENCES

J Masinyani

Account Executive

Steward Bank

Mobile: +263-***-***-***

Email: ******.*********@***********.**.**

I Chinyanganya

Account Executive

Steward Bank

Mobile: +263-***-***-***

Email: **********.************@***********.**.**

T Zvinowanda

Accountant

Walkers Garage

Mobile: +263-***-***-***

Email: *******.*********@*****.***

P Mudzikitiri

HR Executive

Telco

Mobile: +263-***-***-***

Email: ********.***********@*****.**.**

Contact this candidate