Marketing Manager Quality Controller
Resume:
Natasha Leigh Müller
Contact details:
Cell: 072-***-****
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PERSONAL INFORMATION:
Surname: Müller
Full names: Natasha Leigh
Preferred name: Natasha
Date of birth: 04/11/1984
ID number:
Nationality: South African
Race:
Coloured
Home language:
Afrikaans/English
Gender: Female
Marital status:
Married
Address: 9a Thorpe Close
Southridge
Kimberley
Northern Cape
8301
Criminal Record:
None
Cell phone number:
E-mail: *******@*****.***
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WORK EXPERIENCE:
ENERMECH Mzansi (PTY) LTD Branch Office Administrator (Danielskuil Branch) - Permanent (December 2019 – December 2021) Responsibilities:
• To support Northern Cape Operations/ All BL’s by assisting with organization, planning and administration
• Effective management of diary, maintain Outlook Calendar, organize meetings as required
• Submit weekly job progress reports and invoicing list to Operations/ General Manager
• Submit daily timesheet for time-writing
• Organize weekly and monthly meetings with direct reports and teams; supervisor meetings, safety meeting, safety committee meetings
• Collate all job information to allow timely invoicing
• Prepare quotes for jobs as appropriate
• Process all job packs to draft invoicing and submit to finance department
• Manage job file system
• Assist with internal & external sales for purchases & hires as appropriate
• Minute all meetings and distribute minutes & actions
• Assist in procurement as appropriate
• Manage Petty Cash & Credit Card Purchases
• Focal point for all orders for services and goods not associated with normal goods in-receipting and ensure un-posted invoices are highlighted and actions issued
• Maintain Equipment Files for Workshop as appropriate
• Any additional tasks relevant to ensure efficient running of department
• Ensure that all Quality and operational procedures as identified in EnerMech QA Manuals are adhered to at all times.
• Demonstrate a personal commitment to Health, Safety, and the Environment
• Apply EnerMech Group and where appropriate Client’s Health, Safety & Environment Policies and Procedures
• Ensure that all Quality and operational procedures as identified in EnerMech QA Manuals are adhered to at all times.
• Maintain and embrace ownership of departmental policies and procedures
• Manage Enermech’s profile on HSEC to remain compliant at all relevant mines ENERMECH Mzansi (PTY) LTD
Receptionist - Permanent (January 2019 – November 2019) Resposibilities:
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• Providing a warm professional welcome to internal and external visitors to the EnerMech building ensuring an excellent first point of contact for everyone, projecting EnerMech’s positive image
• Receipt of deliveries at front desk from suppliers
• Open all incoming mail and prepare for distribution
• Ensure that daily incoming and outgoing mail is delivered to the appropriate destinations in a timely manner, and that all deliveries are distributed & stored as required
• Schedule boardroom appointments
• To project an excellent telephone manner and manage a busy switchboard with smooth efficient transferring of incoming calls to the relevant parties
• Meeting and greeting candidates and client
• Provide safety glasses to relevant staff/visitors and maintain a log of these for security and Health and Safety regulations
• Raise purchase orders for QHSE with relevant suppliers via the Navision system
• Carry out daily facilities and housekeeping functions within reception Logging any maintenance issues with the relevant team.
• Provide adhoc support to team if and when required provided that this is preauthorized with HR/GM.
Brian Roos Optician Administrator (October 2018 – December 2018) Responsibilities:
• Manage all appointments.
• Reception duties.
• Telephone management.
• Liaise with various medical aid schemes regarding patient benefits before appointment.
• Management of stationary cost and monitoring control including ordering.
• Meeting and greeting of guests.
• Creating and maintaining contact database.
ENERMECH Mzansi (PTY) LTD Logistics Coordinator & QHSE Administrator - Permanent (December 2013 – April 2016)
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Responsibilities:
• Set up business accounts directly with airline companies, car hire, hotels and airport taxi services to ensure best value for money.
• Arrange all travel and accommodation for personnel and guests to meet their mobilization requirements, providing check in details in a timely manner.
• Manage all travel bookings and supply updates.
• Record all necessary information on personnel database accurately.
• Provide client logistics and Enermech departments with all necessary certification such as training, medical certificates and changes to personal information as required.
• Ensure all personnel’s offshore survivals and medicals are kept up to date and all relevant documentation are available.
• Ensure all qualifications and certifications of staff are renewed as and when required before it lapses.
• Support operations in emergency response activity.
• Arrange visas for any personnel travelling to foreign locations.
• Raise purchase orders for any travel, accommodation, AD-Hoc personnel, medical or training services.
• Deliver administration support for HSEQ and HR departments.
• Be a HSEQ representative and attend meetings as required.
• Co-ordinate the Induction process for new start personnel.
• After hours travel assistance as required.
• Demonstrate a personal commitment to Health and Safety and the Environment.
• Apply Enermech Group and where appropriate Client’s Health, Safety and Environment Policies and Procedures.
• Ensure that all quality and operational procedures as identified in Enermech QA Manuals are adhered to at all times.
• Maintain and embrace ownership of departmental policies and procedures. NUTRIPHARMA SOLUTIONS
Receptionist and PA to Sales and Marketing Manager - Contract
(August 2013 – November 2013)
Responsibilities:
• Receive and distribute post
• Managing and facilitating (on request) repairs, courier, sourcing, contact information and other miscellaneous tasks.
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• Managing boardroom bookings and ensuring the Tea Lady prepares boardroom accordingly with refreshments for guests.
• Management of stationary cost and monitoring control including ordering.
• Meeting and greeting of guests.
• Own email management.
• Telephone management.
• Disseminating memos, faxes and payslips.
• Assist Finance Department with various administration tasks.
• Attendance register.
• Minute taking.
• Upkeep of reception.
• Creating and maintaining contact database.
• Travel arrangements for the Sales and Marketing Manager.
• Filing for the Sales and Marketing Manager. MS Outlook management for the Sales and Marketing Manager.
• Compiling correspondence, reports and letters for the Sales and Marketing Manager.
• Assist the Sales and Marketing Manager in setting up appointments with clients.
• Telephone management for the Sales and Marketing Manager.
• Administrative tasks for the Sales and Marketing Manager. ROPETEC INTERNATIONAL Administrative Assistant (Logistics) - Contract
(October 2012 – July 2013)
Responsibilities:
• Reporting to Projects Coordinator and Operations Manager with a large variety of administrative responsibilities within the Logistics Department.
• Liaise with sub-contractors and inform them of their pre-mobilization (travel) dates.
• Keeping detailed records of all communication with sub-contractors regarding pre-mobilization.
• Liaise with Angolan consulate regarding sub-contractor appointments.
• Responsible for completing each sub-contractors visa applications.
• Making sure that all documents needed for the visa application is current and in the applications before it get sent off to the Angolan consulate.
• Send pre-mobilization documents for sub-contractor on or before premobilization day.
• Preparing pre-mobilization documents for sub-contractors see that it is read and signed by the sub-contractor.
• Tracking of visa applications and amending them as required. 7
• Informing sub-contractors who are waiting on one year work visas on the progress and/or ongoing requirements.
WATER WEIGHTS INTERNATIONAL Administration Assistant - Contract
(August 2012 – September 2012)
Responsibilities:
• A large variety of administrative roles reporting directly to Project and Operations Manager.
• Certificates for equipment tested in accordance with SANS specifications.
• File and sort certificates correctly into the applicable categories/departments.
• Ensure that certificates meet all compliance requirements and generate a certificate report.
• File and sort the inspection reports into the relevant sections of the record keeping systems.
• Liaise with Management on preferred method of certification and delivery to clients.
• Ensure the maintenance of an effective administrative infrastructure on an ongoing basis.
• Create and maintain a filing system for each client.
• Ensure that the client database is compiled and regularly updated and presented to management.
• Incoming and outgoing communication: telephone calls, faxes, letters etc.
• Assist on switchboard.
• Maintain the company databases relating to certificate issues on a weekly basis.
A24 GROUP Compliance Researcher and Administrator - Permanent
(September 2013 – August 2014)
Responsibilities:
• Administrative and front office communications role reporting directly to the Group Business Support Manager.
• Training – Arrange and administer online and classroom training to ensure that UK medical staff remain compliant of UK medical staffing regulations. Certificates – Issuing and recording of training qualification certificates.
• IT Admin Assistance – Assist ICT and Development departments with web project.
• Referencing and CVs – Drawing up and issuing of References and company’s staff CVs.
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• Compliance Confirmations – Compiling checklists and confirmations as required by clients and regulatory authorities.
• Criminal Records Checks – Coordinating finalization of these checks and ensuring that all proper procedures and protocols are followed.
• Quality Control – Ensuring minimum quality levels of staff compliance in all the above areas.
GRAND WEST CASINO Administrative Assistant - Contract (June 2010 – July 2010)
Responsibilities:
• A variety of administrative tasks within a high-pressure confidential environment.
• All administrative tasks as required by the Administration Manager.
• Maintenance of certain HR records, such as those for Time and Attendance.
• Improving internal processes where possible.
• Ensuring that internal reporting structures and processes are adhered to for issues entering the department.
EXIMIUS WORLD Operations Assistant - Permanent (March 2008 – April 2010)
Responsibilities:
• Reporting directly to the Operations Manager and the Training Manager. Responsible for a variety of operationally important functions.
• Quality Controller – checked outgoing messages for compliance with quality and content standards.
• Speech Coach – trained agents to reach the required speed on the message conversion system.
• Trainer – trained staff on the conversion system, processes, procedures and required protocols.
• Conversion Agent – operated the message conversion system. SECONDARY EDUCATION
High school attended: Zwaanswyk High School
Grade: 12
Year: 2002
Subjects: Afrikaans HG
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English HG
Biology SG
Business Economics SG
Computer Studies HG
TERTIARY EDUCATION
Institute attended: South Peninsula College
Qualification: Computer Practice
COMPUTER LITERACY:
Microsoft Word
- Good
Microsoft Excel
- Good
Microsoft Office Outlook
- Good
Microsoft Access
- Good
Navision (NAV)
- Good
HSEC online - Good
LANGUAGE PROFICIENCY:
Afrikaans:
Read: Good
Write: Good
Speak: Good
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English:
Read: Good
Write: Good
Speak: Good REFERENCES:
P. Nel - A24 Group
J. Brooks - Water Weights
P. Smitsdorff - Ropetec
J. Moleveld - NPS
L. Dollie - Enermech Mzansi
Monique Fritz – Enermech Mzansi
Madhu – Brian Roos Optician
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