Office
Resume:
FT
Felicia
Travis
OBJECTIVE
My Objective is to provide
consistency delivering the
highest quality of all work,
collaborate effectively with
internal and external
customers, employ exemplary
detail while ensuring client
satisfaction.
ADDRESS
5464 Kathy Drive
Flint, MI 48506
PHONE
EXPERIENCE
October 2018– Present
Administrative Assistant/Dispatcher• ATIGROUP Inc. • Flushing, MI
-Provide logistical support to the field to assure maximum output per labor hour. Qualify every request for service to establish maximum response time requirements.
-Inform service team of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations.
-Dispatch service personnel to satisfy customer problems based on skills, and nature of problem.
-Provide effective work schedules for field personnel to maximize use of skill, while cost effectively.
-Build rapport and productive working relationships with customers, vendors, and other outside contacts.
-Daily Audit of all service reports in accordance with procedures established.
-All Clerical duties including filing, editing projects, answering and directing phone calls, scheduling, calendar scheduling, excel, word, office & other computer programs.
July 2014-October 2018
Waitstaff• Liberty Family Dining• Flushing, MI
-Retrieving guest orders and inputting orders utilizing menu knowledge and situational selling techniques with Digital Dining Software.
-Serve all items to guests promptly, ensuring all items are prepared properly and on a timely basis, following the standards set by the restaurant.
-Consistently achieving the highest guest check averages among all full- time servers.
May 2012-July 2014
Assistant Manager• TruAir/Water Treatment Solutions • Flint, MI
-Assisting to generate sales through telemarketing, cold call selling, lead generation, presentations, networking, and other outbound marketing techniques.
-Assists in producing, implementing and monitoring action plans to ensure sales targets and revenue objectives are achieved.
-Support general office manager with oversight of administrative staff.
-Manage office supply inventory and maintain optimal quantities.
-Inspected quality of the final project and repaired any work that did not meet quality standard.
June 2009-November 2011
Waitstaff• Liberty Family Dining• Flushing, MI
-Retrieving guest orders and inputting orders utilizing menu knowledge and situational selling techniques with Digital Dining Software.
-Serve all items to guests promptly, ensuring all items are prepared properly and on a timely basis, following the standards set by the restaurant.
-Consistently achieving the highest guest check averages among all full- time servers.
EDUCATION
Baker College, Flint, MI 485**-****-****
Associates in Business Administration
Swartz Creek High School, Swartz Creek, MI 484**-****-**** 3.6 GPA, Student Council, Yearbook and 4 year Volleyball serving specialist.
REFERENCES
John Panos-Former Manager 810-***-****
Kristy Groce-Former Manager 810-***-****
Jason Webber-Co-Worker 989-***-****
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