PERSONAL INFORMATION
Identity number: 990**********
Nationality: South African
Gender: Female
Home language: Sotho
Criminal Record None
SUMMARY
I have gained experience in cloud computing,in solution selling experience with managed services,consulting as best shore infrastructure Delivery Models.I am well motivated,adapt at working in fast paced environment,I have a strong customer interface skills – communication and ability to lead client interactions,have experience as well as familiarity with the ITIL framework,I am a good team player,I am able to undertstand the nature of clients query by reiterating the key points raised by clients,I create,collaborate,guide and demand required solutions with global teams and present to customers confidently,therefore I have good understanding of technology
,delivery process in global delivery model,I believe I am professionally committed to balancing company goals while helping all customers find satisfactory solutions,I am patient by nature
,therefore my goal is to provide attentive,detail services so the customer feels cared for and appreciated
SKILL HIGHLIGHTS
Time management
Telephone etiquette
Problem solver
Communication
Ability to work under pressure
Reliable and determined
Highly organized and detailed
Adaptability
Masentle Ranthaka
Phone:068-***-**** Email:**********@******.***
Address: 4743/2 Luthando street.Phumula ext 21
EDUCATION
School: Franciscan Matric Project : Grade 12
Courses:Huawei Certification:Cloud computing
REFERENCES
Mercy Mnisi
Occupation: Teacher
Mobile: 084-***-****