Customer Service Committee Member

Christopher Swanson Carter

Customer Service Leader / Investor in People

**** ******** ***. *** # * Cell: 817-***-****

Fort Worth, Texas 76107 **********@******.***

Objective

To obtain a Customer Service position utilizing my outgoing personality and varied experience that will enable me to directly contribute to the goals of my leaders, promote co-worker goodwill, and allow for the opportunity for advancement and tenure.

Profile

Motivated, personable and outgoing Customer Service professional. Aptitude for quickly mastering new tasks. Flexible and versatile, able to maintain a positive attitude under pressure. Excellent team building skills. Great personal communicator. Hard worker with proven leadership experience.

Professional Experience

2015 – 2021 Amazon Shipping Packer & Associate Trainer

Fort Worth, Texas 713-***-****

Maintained optimal customer service by packing customer orders, restocking packing supplies, and ensuring safety in the work area. I was selected to be one of the Ambassador Trainer’s for new Pack employees. I was chosen to participate in traveling to new Amazon location openings to train the new staff in those warehouses.

2013 – 2015 Manheim Auto Auction Quadrant Coordinator

Euless, Texas 817-***-****

As a Quadrant Coordinator, I maintained organization of automobiles for current and future sales. In order to insure great customer service, I organized and coordinated proper sequence of automobiles to be sold, and constantly adapted conditions to make sure the auction ran smoothly.

2007-2013 Holt Fiat Porter

Hurst, Texas 817-***-****

Organized New & Pre-Owned inventory on the retail lot as well as the sale lot. I was also in charge of quality control of the auto inventory, and safely transported vehicles from dealer to dealer. I was tasked with creating a great customer service experience in sales, service, and parts. My customer service skills resulted in being chosen to be the main person to organize, coordinate, and execute in a special auto auction each month.

2005-2007 Clay Cooley Isuzu Porter

Fort Worth, TX. 817-***-****

I was responsible for organization the inventory of all new and pre-owned vehicles on the retail lot and all auction vehicles. When I was not doing those duties I would also wash vehicles and was a general runner for the dealerships.

2002-2005 Thornhill Nissan Inventory Control

I organized all new and pre-owned inventory. I also posted online vehicle ads, a brief description, detailed information, and upload 8-10 photos of each sale vehicle. I also coordinated with dealership sales managers and Auto Trader representative, ensuring effectiveness of the sale of vehicles to be published weekly in the Auto trader magazine.

1998-2002 Tom Thumb

Customer Service Associate working there during my Junior and Senior years in High School under a work program. I started out as a front end sacker, and after for a few months, was promoted to a checker.

Volunteer Experience

JAN 2019- Present Fort Worth Stock Show and Rodeo Ambassador/Greeter/Committee Member

Fort Worth, Texas 817-***-****

One of the most rewarding volunteer experiences of my life has been at the Stock Show and Rodeo. I try to provide excellent Customer Service by Greeting contestants and attendees, assisting exhibitors in moving tack and supplies during move-In. I also serve at the information booth, answering questions and providing directions, as needed. At times, I have been privileged with escorting dignitaries.

References

Luke O Dowd 6455 Waverly Way, Fort Worth, TX. 76116 713-***-****

Driver/Personal Shopper for SHIPT Personal Fiend for over a year.

Dave Stonecipher 9415 Hwy 377 South, #26702 Benbrook, TX. 76126 817-***-****

Energy Management for Texas Christian University Personal Friend and Mentor for over 4 years

Jeff Pritchett 2729 Willing Ave, Fort Worth, TX. 76110 817-***-****

Entrepreneur, Owner of “Head of Estates” Personal Friend

Dusty Stecker 3532 Harwen Terrace, Fort Worth, TX. 76109 817-***-****

Customer Service Representative for Dish Network Person Friend

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