DOREEN
MULLER
**********@*****.***
EDUCATION
Damelin (Certificate) Introduction to HR
Management
VIP Premier & OBDC
Main Agreement Training Workshop
IR Workshop
Risk Management – Study current
OBJECTIVE
Achieve best possible Career growth by
utilizing my years of experience in
Accounts, HR and Sales
Experience
My experience over the past 22 years has been gained as an Admin Controller, Creditor Controller, Internal and External Sales, Advertising, Stock Controller, Safety administrator Assistant Stores Manager and Generalist within Human Resources.
I am a self-starter with an outgoing spontaneous personality, who values time spent with family and friends. An honest, hardworking person who believes in giving excellent service to all persons with whom I interact. I follow all company policies and procedures, which are there for definite reasons and despite seeing myself as no longer a follower but a leader, I am able to work independently, as well as being a team player independently
• Heidelberg Electrical
HR, Payroll and Safety Administrator - June 2020 – June 2021
(Retrenched)
• Birchwood Hotel
Creditors Clerk April 2016 – June 2020 (Retrenched) Manager & Reference: Leanne Heymans (083-***-****) Birchwood Hotel
Assistant in various divisions
Assistant Procurement Manager (6months)
Assistant in porters division (2months)
• RD Quality Steel Door and Frame Mnfg June 2015 – Dec (Temp) Accounts Administrator
Internal Sales
Manager & Reference: Tinette Teleng (082-***-****)
• Saxeni Equipment September 2014 – May 2015 – ( Resigned) Accounts Clerk
Tinette Teleng (082-***-****)
• Tyre Corporation
(Same management as Maxiprest Tyres & Bridgestone Firestone) March 2012 – September 2014 – (Branch Closed down) Accounts Clerk
Internal Sales
Johan Lombard (082-***-****)
2
SOFTWARE PACKAGES
Evolution
Pastel Advantage and V14
Accpacc
Advance Excel
Microsoft Word
Power Point
Internet
Outlook
VIP(Oct 2007–Feb 2010)
VOLUNTEER EXPERIENCE OF
LEADERSHIP
Santa Shoe box for unprivileged kids
HOBBIES
Avon Sales Rep – 1999 – Current
Personal Printing and Branding
Danica’s Boutique – Fashion Items
Heidelberg Electrical
HR/Safety administrator
Safety:
IOD
Manage office safety requirements on new
building projects
Building all site safety files as per specific site requirements (18 sites)
Building all site hand over files site specific
(34)
Co-ordinate and facilitate all safety training,
medicals and personal details updates.
HR
Dismissals
Advice managers on policies and
procedures to be followed when handling
dismissals with regard to:
Incapacity
Poor work performance in accordance
within broader labour legislation
• Maxiprest Tyres (Bridgestone Firestone) Jan 2000 – March 2012 -
(Retrenched)
Various Positions held within the company
January 2000 – April 2011
Financial Administrator March 2010 – March 2011
Manager & Reference: Christo Botha / Patrick Barkley 011-***-**** / 072-***-****
HR Generalist Period: October 2007 –February 2010
Training Officer June 2007 – October 2007
Manager & Reference: Merilyn Powys – 072-***-****
HR Director – Bhavesh Desai -
Creditors Clerk Period: December 2002 – June 2007
Manager & Reference: Jack Beckmann – 011-***-****
Junior Cashbook Clerk (Head Office)May2001 – Dec 2002 Manager & Reference: Peter Van Boeckel – 011-***-**** Admin Clerk (Head Office) January 2000 – May 2001
Filing Clerk /Switchboard (1999-2000)
Misconduct and Disciplinary hearings
Act as internal Heidelberg Electrical mediator and facilitator Advise management on disciplinary hearings.
Advising all employees on procedural and substantive fairness of disciplinary hearings.
Ensure communication of Human Resources policies and procedures to the Site Managers and Staff
Administration
Training:
Undertakes booking of Training facilities.
Implement and evaluate learnership programs and agreements Administration:
Motor Vehicles
Fuel report monthly
Recruitment
New Employment
Resignations
Keep Employee profiles and personal details up to date 3
Birchwood Hotel
Creditors Clerk:
Creditors: -
Process and Reconcile supplier invoices for
payment and Allocate Payments
General administrator work
Additional information: -
Position Held: Temp assistant to Stores
Manager
(Maternity 6month)
Period: August 2016- January 2017
Duties: -
Counting stock weekly and monthly
Internal stock transfers between
departments
Place orders daily with supplier for
Internal requirements
Placing weekly orders for minimum stock
level requirements
Check and signing off Creditors from
accounts
Assisting with staff issues when required
Assisting with quotes and pricing on
internal requirements
Sourcing new suppliers
Negotiating with current suppliers better
pricing and deals
Make sure the staff comply with Health
and Safety regulations by keeping work
station clean at all times
Capturing stock levels of various
departments
RD Quality Steel Door and Frame Manufacturers
Accounts Clerk:
Debtors: -
Statements and invoice to customers
Follow up weekly on outstanding moneys / Allocate payments Bank Recons / Age Analysis
Opening New accounts
Manage Credit Limits and overdue accounts
Collection of money and receipting
Write up daily figures
Balance cash sales
Assist with Credit control function
Undertake Reconciliation
Maintain P.O.D. register
Creditors:-
Process all supplier invoices / Reconcile creditors for payment Allocate payments
General administrator work:-
Advertising (Design all adverts internal and external) Created the company profile
Quote / Orders and Invoicing / Sales (Internal and External) Set up meetings and functions
Sales
Source new clients / Making appointments /Sales Reports / Handle internal sales
Saxeni Equipment (PTY) LTD
Accounts Clerk:
Debtors: -
Statements and invoice to customers / Follow up weekly on outstanding moneys / Allocate payments
Creditors: -
Check accuracy of suppliers and invoice, Check additions and extensions of credit
Process all supplier invoices / Reconcile creditors for payment Allocate payments
Cash Book: -
Allocate all daily, weekly and monthly payments / Petty Cash 4
Maxiprest Tyres t/a Max T
Solutions
(Bridgestone Firestone)
Counter Sales: -
Assisting when needed walking customers
General administrator work: -
Typing, Faxing, filing / Manage attendance
register
Stationary / Sundries /Asset Report /
Motor Vehicles / Fuel report monthly
Handling of all Vehicle issues (repairs,
service, claims etc.)
Petty Cash / Banking / POD / Stock
adjustments / Stock take
In charge of char and fitters / Co-ordinate
functions - Branch and Regional Meetings
Health and Safety: -
All daily, Weekly and Monthly health and
Safety with all staff
Toolbox talk / First Aid / IOD
Ensure compliance by all departmental
heads in terms of the recruitment process
Coordinate with internal & external parties
in order to fill the vacancies
Carry out the administrative aspects of the
process
Produce a weekly and monthly report
Advice management on the nature of the
grievance and process
Problem solving with regard to grievance
Advice managers on policies and
procedures to be followed when handling
dismissals with regard to:
Dismissals:
Incapacity
Advice management regarding the correct procedure to follow regarding Ill Heath
Poor work performance in accordance within broader labour legislation
Misconduct and Disciplinary hearings
Act as internal Company mediator and facilitator
Advise management on disciplinary hearings
Advising all employees on procedural and substantive fairness of disciplinary hearings
Operational requirements
Assist management regarding the correct procedure to follow regarding disclosure of information, Retrenchment in accordance with Maxiprest policies, procedures, broader labour legislations and industrial jurisprudence
Prove overall IR advice service to line managers
Other key performance & activities
All HR provisioning of employees (Salary and Wages) Conducting Exit/Interview with staff as required
Dealing with HR related queries
Assistance with Industrial Relations issues as required Job Evaluation System: -
Ensure that all job titles have an appropriate job description incorporating job specifications.
Evaluation of all existing and new positions
Ensure communication of Human Resources policies and procedures to the Managers
Administration
General Information:-
Prompt dispatch of documents/letters/parcels
filing, Faxing and correspondence
Undertake typing of letters, reports, contracts and documents Maintaining filing system for all IR/HR documents
Health and Safety
Training Officer June 2007 – October 2007
Undertakes booking of facilities, seminars, conferences etc. Implement and evaluate learnership programs and agreements Delivery of training and coordinate the Training Committee Develop a Workplace Skills plan and annual training report Source and evaluate accredited service providers
5
Tyre Corporation (PTY) LTD
Accounts Clerk
Wages:-
Calculate hours and wages due
confirmed via signatures
Creditors:-
Receive invoice from store / supplier.
Check computer prices order and discount.
Complete GRV. (Goods received)
Cross-reference between invoice and GRV.
(Goods received)
Attach GRV, Order and Invoice to each
other.
All documents to Branch Manager for
scrutiny and signature. Reconcile creditors
statements
Check accuracy of suppliers and invoice
Check additions and extensions of credit
Batch all relevant documents for payment
Debtors:-
Opening New accounts
Manage Credit Limits and overdue
accounts
Collection of money and receipting
Write up daily figures
Balance cash sales
Prepare banking figures
Assist with Credit control function
Undertake Reconciliation
Maintain P.O.D. register
Prepare Age Analysis
Bank Statements
General administrator work:-
Quote / Orders / Invoicing and Registers
Sales and stock take
Petty Cash / Banking
Asset Report / Motor Vehicles/ Fuel report
Duties and responsibilities
Salaries / Wages
New appointments / All staff paperwork
(movements, increases, contracts) ect.
Resignations / Overtimes / Commissions
Accounts
Receive invoice from store.
Check that prices are according to price lists
Check that discount is correct
Check that invoices are not duplicated
Check if the good ordered are the goods received
Balance CR1(Statement) with CR2 (Recon) Auditing
Transfer computer prices to invoice.
Complete GRV. (Goods received)
Compare prices to order, discount and quantities.
Cross-reference between invoice and GRV. (Goods received) Attach GRV, Order and Invoice to each other.
All documents to Division Manager for scrutiny and signature. Reconcile creditors statements
Check accuracy of suppliers and invoice
Check additions and extensions of credit
Batch all relevant documents for payment
cash sale receipting
Invoice and Statement
Banking / Deposits
Ensure that all payments requested have been signed off by responsible person
Register the payments requested
Deal with all queries for manager/branch manager concerning payments
Reconcile / Consolidate accounts
Ensure consecutive listing of all cheques throughout the regions Maintain cheque sequence listing per cashbook
Verification of cheques issued by regions
Collection of bank statements weekly and monthly
Coding and capturing of cashbook
Ensure all payments requested have been coded
Filing of all documentation
Controlling petty cash
Make out Cheques requested by Managers
Log book of all cheques going out
General Admin
Undertakes switchboard duties
Maintaining manager’s dairy
Manage attendance register
Stationary / Sundries
Asset Report / Motor Vehicles / Fuel report monthly Handling of all Vehicle issues (repairs, service, claims etc.) Petty Cash / Banking
POD / Stock adjustments / Stock take
In charge of char and fitters
Co-ordinate functions - Branch and Regional Meetings