Consumer Loan Specialist

VANESSA CANTU

***** ***** ****, *******, ** ***** · 832-***-****

*****.**********@*****.***

To secure a responsible career opportunity to fully utilize my interpersonal skills and training, while making a significant contribution to the success of the company.

EXPERIENCE

DECEMBER 20, 2021-PRESENT

CONSUMER LOAN SPECIALIST, COVINGTON CREDIT

Analyzed applicants financial status, credit history, and financial goals to determine how to best assist

Negotiated payment arrangements with customers and credit institutions to assist in repairing credit history

Collected copies of financial statements, credit histories and other financial information of loan applicants

Set expectations, provide timely status updates, and establish deadlines for customers on returning conditions

SEPTEMBER 2019 – SEPTEMBER 2020

SCREEN PRINTER, spin-city design

Strong attention to detail.

Excellent problem solver.

Increased quality and speed.

Studying current jobs and planning ahead to meet deadlines.

AUGUST 2018 – MARCH 2019

SALES ASSOCIATE, j. crew

Managed the daily inspection, display, and tracking of inventory which included the tracking of over 200 sku’s weekly and overseeing the in-store presentation.

Stock, replenish, and organized inventory with accuracy and efficiency.

Aided Spanish, speaker customers, oversaw the customer experience for over 600 guest weekly and insured customer centered KPI’s were reached with 95% success.

OCTOBER 2017 – MAY 2018

PHARMACY TECHNICIAN, WALGREENS, HOUSTON, TX

Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacist.

Research and resolve dosage conflicts, potentially harmful drug interaction, and endure patient safety / wellness and build customer loyalty.

EDUCATION

DECEMBER 2021 – DECEMBER 2021

LONE ORIGINATOR, Champions schools of real estate, houston, tx

AUGUST 2018 – PRESENT

ASSOCIATES DEGREE IN BUSINESS MANAGMENT, lone star community college, cypress, tx

SKILLS

Bilingual in English and Spanish.

Demonstrates a high level of administrative competence.

Proficient with Microsoft and Outlook.

Customer service and relationship building.

Adapt to managing multiple projects simultaneously.

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