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Operation Specialist Arabic

Location:
Al Dafna, Qatar
Posted:
February 15, 2022

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Resume:

Profile Summary

Dynamic career of more than ** years that reflects rich experience and year-on-year success in Strategic Procurement, Logistics and SCM Operations through a collaborative management style.

Manage all invoices to ensure that they are accurately and timely processed, initiate the payment process as per company policy & procedures.

Manage all procurement requests to ensure that they are accurately and timely processed, initiate the procurement process as per company policy & procedures.

Education

Business Administration (Major with emphasis on Marketing & Management) from Manuel L. Quezon University, Manila, Philippines in 1991

Core Competencies

Procurement IT

SCM Operations

Logistics

MIS Management

Process Improvement

Supplier/Vendor Management

Negotiating/ Order Status Management

Presales/ Stakeholders Management

Team Management

Career Timeline (Latest 4 Associations)

Trainings/Certifications & Skills

Knowledge of E-Commerce process and procedures

ISO Auditor Training

Strong knowledge in warehousing’s & logistics

HP (Small & Medium Business) SMB Servers ASP

Symantec Endpoint SSE & SSE+ Certified

PMP Training course.

Basic knowledge of Network technologies to enable analyzing IT and AV system

Basic knowledge in MAC applications & media production and software in a Macintosh environment

Very good knowledge in Microsoft Word and Excel

Good knowledge in computer literature

Work Experience

May 2021 – Nov 2021: Lzhiba (E-Commerce Company): as Virtual logistics Management

In addition of the below duties (What I was doing with Syaanh) I was also:

Taking care and adding all new products and vendors to the virtual stores of Lzhiba.

Looking after the translation of the products details in both Arabic and English languages while adding it to the virtual stores.

May 2020 – Oct 2020: Syaanh.com (E-Commerce Company), as an Operation Specialist

Taking care and processing of all online orders with the related vendors.

Confirming online orders with customers via a phone call and making sure all details are collected for the delivery process.

Making sure of the availability of products with related vendors.

Logging orders with the delivery company and making sure that all details of both ordering party and the vendor is mentioned in detail. To make the delivery process smooth.

Following and taking good attention on all delivery process between vendors and customers.

Resolving all issues accruing during the delivery process.

Looking after accounts receivables – verifying the invoice received from vendors before sending it to accounts.

Looking after all the virtual stock and updating it on weekly bases.

Nov’14 – Jan’ 2019: Salam Technology, Doha, Qatar as Admin/Logistics Manager - Assistant Operation Manager for HPP0067 Project

Highlights:

In Addition to my previous company duties, I was also doing:

Procuring IT items with budgeted approval and negotiating with vendors to achieve best competitive price for bought-out materials; ensuring that key procurement plans are aligned with all contractual & statutory requirements

Managing operations of the New Hamad Port in Mesaieed and ensuring smooth logistics operations by managing and directing the warehouse officers and the transportation delivery officers

Ensuring the safety procedure is implemented to all warehouse/logistics operation activities

Ensuring proper delivery procedure & communicating between warehouse department and other different departments

Monitoring operational excellence and cost optimization across all logistical activities

Administering and maintaining the building facilities and following up on any issue with the facility to close it up

Developing purchase schedules / work orders and analyzing quotations against preset plan for timely procurement of various items, project, operational spares, raw materials & capital equipment to ensure smooth operations

Previous Experience

Aug’09 – May’14: Qatar Engineering & Construction Co. (QCON), Doha, Qatar as Sr. Expeditor & Purchasing (Procurement Dept.)

Highlights:

In Addition to my previous company duties, I was also doing:

Provided resolution to issues and escalations from Customer Senior Management

Expedited & followed up on all order with all vendors and generated reports of all pending orders to follow-up and ensure smooth deliveries of smooth deliveries to stores on time

Managed issues of import & export and followed up on the import shipments; monitored all order for the Plant & Machinery Dept., Office Stationery & Office Furniture

Managed all issue with the new Qatar Customs Single Window (QCCSW)

Oct’05 – May’09: Qatar Datamation Systems (QDS), Doha, Qatar as Logistic/Operation / Purchasing in Charge (Mainly HP/Microsoft Orders & Operations)

Highlights:

In Addition to my previous company duties, I was also doing:

Managing all Logistics operations from order processing to receiving shipment

Managing and resolving all issues for import & export and following up on all the shipment

May’05 – Sep’05: Emitac Qatar, Doha, Qatar as Operation Supervisor (Mainly HP claims/Microsoft Operation)

Highlights:

In Addition to my previous company duties, I was also doing:

Monitored all Microsoft operations, orders and claims of HP spare parts & machines.

Dealt with new and existing accounts for spare parts sales

Jul’02 – May’05: Emirates Technology (Emitac), Dubai, UAE as Commercial Executive (Mainly order Processing)

Highlights:

In Addition to my previous company duties, I was also doing:

Set up a new order processing procedure to achieve seamless order processing and managed all purchase orders and followed it up with suppliers, processed orders with main vendors and 3rd party suppliers

Attained smooth delivery for the concerned customers of each order by planning the availability of drivers and vehicles

May’98 – Apr’02: Computer Network Systems, Dubai, UAE as Pre-Sales Support (Mainly Prepare Quotations and Ordering Process)

Highlights:

In Addition to my previous company duties, I was also doing:

Negotiated prices and fees, while ensuring the continuation and enhancements of services

Prepared quotations of SMB servers (Compaq ProLiant) and PC’s with margins and ready to send for their customers.

Managed configuration of SMB (Small & Medium Business) Servers & PC’s and all accessories and configuration of racks & accessories for all SMB Servers

Apr’94 – Nov’97: Computer & Communication Systems, Amman – Jordan as Storekeeper (Mainly Receiving/Issuing and Claiming of Parts)

Highlights:

Helped the engineers in preparing and fixing PC’s and claimed spare parts from main vendors (DIGITAL)

Placed orders with main vendors & 3rd party suppliers for all PC’s and Servers

Manage all invoices to ensure that they are accurately and timely processed, initiate the payment process as per company policy & procedures

Manage all procurement requests to ensure that they are accurately and timely processed, initiate the procurement process as per company policy & procedures

Personal Details

Date of Birth: 15th September 1966

Languages Known: English and Arabic

Address: P.O. Box 34102, Doha, State of Qatar

Marital Status: Married; No. of Dependents: 05

Nationality: Jordanian; Passport Details: XX

Driver's Licenses: Qatar; Visa Status: Resident Visa With NOC

adp8ko@r.postjobfree.com +974********

Ayman M. Ibrahim

IT Procurement Strategist Vendor Governance Expert Innovation & Change Solution Manager Collaborative Executive Leader People Manager

“Building responsive organizations that enhance customer experience and create win-win relations, thereby crafting robust frameworks & driving culture change”

May’05 – Sep’05

Oct’05 – May’09

Nov’14 – Jan’19

Aug’09 – May’14



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