Operation Specialist Arabic
Resume:
Profile Summary
Dynamic career of more than ** years that reflects rich experience and year-on-year success in Strategic Procurement, Logistics and SCM Operations through a collaborative management style.
Manage all invoices to ensure that they are accurately and timely processed, initiate the payment process as per company policy & procedures.
Manage all procurement requests to ensure that they are accurately and timely processed, initiate the procurement process as per company policy & procedures.
Education
Business Administration (Major with emphasis on Marketing & Management) from Manuel L. Quezon University, Manila, Philippines in 1991
Core Competencies
Procurement IT
SCM Operations
Logistics
MIS Management
Process Improvement
Supplier/Vendor Management
Negotiating/ Order Status Management
Presales/ Stakeholders Management
Team Management
Career Timeline (Latest 4 Associations)
Trainings/Certifications & Skills
Knowledge of E-Commerce process and procedures
ISO Auditor Training
Strong knowledge in warehousing’s & logistics
HP (Small & Medium Business) SMB Servers ASP
Symantec Endpoint SSE & SSE+ Certified
PMP Training course.
Basic knowledge of Network technologies to enable analyzing IT and AV system
Basic knowledge in MAC applications & media production and software in a Macintosh environment
Very good knowledge in Microsoft Word and Excel
Good knowledge in computer literature
Work Experience
May 2021 – Nov 2021: Lzhiba (E-Commerce Company): as Virtual logistics Management
In addition of the below duties (What I was doing with Syaanh) I was also:
Taking care and adding all new products and vendors to the virtual stores of Lzhiba.
Looking after the translation of the products details in both Arabic and English languages while adding it to the virtual stores.
May 2020 – Oct 2020: Syaanh.com (E-Commerce Company), as an Operation Specialist
Taking care and processing of all online orders with the related vendors.
Confirming online orders with customers via a phone call and making sure all details are collected for the delivery process.
Making sure of the availability of products with related vendors.
Logging orders with the delivery company and making sure that all details of both ordering party and the vendor is mentioned in detail. To make the delivery process smooth.
Following and taking good attention on all delivery process between vendors and customers.
Resolving all issues accruing during the delivery process.
Looking after accounts receivables – verifying the invoice received from vendors before sending it to accounts.
Looking after all the virtual stock and updating it on weekly bases.
Nov’14 – Jan’ 2019: Salam Technology, Doha, Qatar as Admin/Logistics Manager - Assistant Operation Manager for HPP0067 Project
Highlights:
In Addition to my previous company duties, I was also doing:
Procuring IT items with budgeted approval and negotiating with vendors to achieve best competitive price for bought-out materials; ensuring that key procurement plans are aligned with all contractual & statutory requirements
Managing operations of the New Hamad Port in Mesaieed and ensuring smooth logistics operations by managing and directing the warehouse officers and the transportation delivery officers
Ensuring the safety procedure is implemented to all warehouse/logistics operation activities
Ensuring proper delivery procedure & communicating between warehouse department and other different departments
Monitoring operational excellence and cost optimization across all logistical activities
Administering and maintaining the building facilities and following up on any issue with the facility to close it up
Developing purchase schedules / work orders and analyzing quotations against preset plan for timely procurement of various items, project, operational spares, raw materials & capital equipment to ensure smooth operations
Previous Experience
Aug’09 – May’14: Qatar Engineering & Construction Co. (QCON), Doha, Qatar as Sr. Expeditor & Purchasing (Procurement Dept.)
Highlights:
In Addition to my previous company duties, I was also doing:
Provided resolution to issues and escalations from Customer Senior Management
Expedited & followed up on all order with all vendors and generated reports of all pending orders to follow-up and ensure smooth deliveries of smooth deliveries to stores on time
Managed issues of import & export and followed up on the import shipments; monitored all order for the Plant & Machinery Dept., Office Stationery & Office Furniture
Managed all issue with the new Qatar Customs Single Window (QCCSW)
Oct’05 – May’09: Qatar Datamation Systems (QDS), Doha, Qatar as Logistic/Operation / Purchasing in Charge (Mainly HP/Microsoft Orders & Operations)
Highlights:
In Addition to my previous company duties, I was also doing:
Managing all Logistics operations from order processing to receiving shipment
Managing and resolving all issues for import & export and following up on all the shipment
May’05 – Sep’05: Emitac Qatar, Doha, Qatar as Operation Supervisor (Mainly HP claims/Microsoft Operation)
Highlights:
In Addition to my previous company duties, I was also doing:
Monitored all Microsoft operations, orders and claims of HP spare parts & machines.
Dealt with new and existing accounts for spare parts sales
Jul’02 – May’05: Emirates Technology (Emitac), Dubai, UAE as Commercial Executive (Mainly order Processing)
Highlights:
In Addition to my previous company duties, I was also doing:
Set up a new order processing procedure to achieve seamless order processing and managed all purchase orders and followed it up with suppliers, processed orders with main vendors and 3rd party suppliers
Attained smooth delivery for the concerned customers of each order by planning the availability of drivers and vehicles
May’98 – Apr’02: Computer Network Systems, Dubai, UAE as Pre-Sales Support (Mainly Prepare Quotations and Ordering Process)
Highlights:
In Addition to my previous company duties, I was also doing:
Negotiated prices and fees, while ensuring the continuation and enhancements of services
Prepared quotations of SMB servers (Compaq ProLiant) and PC’s with margins and ready to send for their customers.
Managed configuration of SMB (Small & Medium Business) Servers & PC’s and all accessories and configuration of racks & accessories for all SMB Servers
Apr’94 – Nov’97: Computer & Communication Systems, Amman – Jordan as Storekeeper (Mainly Receiving/Issuing and Claiming of Parts)
Highlights:
Helped the engineers in preparing and fixing PC’s and claimed spare parts from main vendors (DIGITAL)
Placed orders with main vendors & 3rd party suppliers for all PC’s and Servers
Manage all invoices to ensure that they are accurately and timely processed, initiate the payment process as per company policy & procedures
Manage all procurement requests to ensure that they are accurately and timely processed, initiate the procurement process as per company policy & procedures
Personal Details
Date of Birth: 15th September 1966
Languages Known: English and Arabic
Address: P.O. Box 34102, Doha, State of Qatar
Marital Status: Married; No. of Dependents: 05
Nationality: Jordanian; Passport Details: XX
Driver's Licenses: Qatar; Visa Status: Resident Visa With NOC
*******@*****.*** +974********
Ayman M. Ibrahim
IT Procurement Strategist Vendor Governance Expert Innovation & Change Solution Manager Collaborative Executive Leader People Manager
“Building responsive organizations that enhance customer experience and create win-win relations, thereby crafting robust frameworks & driving culture change”
May’05 – Sep’05
Oct’05 – May’09
Nov’14 – Jan’19
Aug’09 – May’14
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