Business Management

Brenda Chung (She/Her)

Alameda, CA *****

Phone: 510-***-****

E-Mail: ************@*****.***

Objective

Seeking exposure as an intern where I can conceptualize design strategies to integrate the business mission and goals through a user-centered approach. I am strongly passionate about understanding the core needs of customers in ensuring that the brand’s personality is transparent to deliver a valuable and attractive user experience. Education

San Jose State University, San Jose, CA 95112 Graduated in Spring 2018 B.S. in Business Management

Professional Experiences

MORE Physical Therapy Inc./ San Jose, CA Nov. 2020-Present Physical Therapy Aide

● Instructs and guides patients through functional activities in demonstrating proper use of body mechanics through prescribed individualized patient-centered exercises.

● Provided personal support and motivation to encourage patients to comply with recovery goals.

● Assists office coordinators in processing all patient information for accuracy and completion, managing schedules, submitting insurance claims, preparing internal reports such as check requests, expense reports, miscellaneous data entry projects and necessary communications internally and externally.

Trumpet Behavioral Health/ San Jose, CA Oct. 2017-July 2019 Registered Behavioral Therapist

● Implemented and contrived different approaches in executing a behavioral plan with individuals with challenging behavioral disorders.

● Facilitated and created lesson plans for a social group to target and achieve each individual’s behavioral goals.

● Collaborated with different clinical teams and clinicians about therapy goals and strategies through applied behavioral analysis principles. Core Management/ Saratoga, CA May-Dec. 2015

Leasing Consultant

● Assisted in creating and maintaining template documents and other quantitative data standards tracking credit checks, security deposits, and inventories.

● Communicated prices and terms to prospective clients by navigating through the property market.

● Marketed and promoted property listings by developing ads through classified advertisement platforms.

Work Experiences

Bushido Izakaya / Mountain View, CA Sept. 2016-Oct. 2017 Server

● Demonstrated ability to respond and resolve customer’s requests and concerns.

● Advertised and achieved highest sales in daily specials.

● Enhanced teamwork environment through positive and proactive communication. School of Nursing / San Jose State University Aug. 2015- May 2016 Student Assistant

● Provided and ensured administrative support to faculty by managing files, updating paperworks and documents, and organized various data entry tasks.

● Ability to effectively multi-task and prioritize competing tasks and meet tight deadlines with minimal supervision.

● Assisted Program Manager to ensure all commitments are met per project goals/objectives in regards to curriculum information. Volunteer Experiences

Kaiser Permanente Physical Therapy Department, Fremont, CA Feb. 2020- Mar. 2020 Volunteer

● Observed daily Physical Therapy treatments in an outpatient clinic.

● Assisted Physical Therapist during weekly Total Knee Arthroplasty classes and helped with taking automated blood pressure during daily patient treatment.

● Administered daily patient care such as gait training, modalities, monitoring patient’s safety, vital signs, etc.

Outdoor Kids Occupational Therapy Sept. 2019- Mar. 2020 Volunteer

● Assisted and supported a licensed Occupational Therapist in a therapeutic intervention group (such as social skills, functional communication, and self help daily living skills.)

● Aided an Occupational Therapist in managing an individual's sensory processing disorder and self-regulation skills.

● Helped with providing adaptive tools and treatments for the appropriate treatment and intervention needs of patients.

Skills

Languages: Fluent in English, Proficiency in Cantonese, Basic knowledge of Spanish Tools and Technology: Microsoft Excel, PowerPoint, Word, Google Doc, Proficient in Photoshop

Interpersonal Skills: Public Speaking, Teamwork, Decision-making, Critical thinking, Flexibility, Leadership, Problem-solving and Conflict-resolution

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